Premier Inn Frome

Reception won’t tell you to book a slot for breakfast so it’s very much hope there is a table. Breakfast demand means trying to get a whole plate of food is impossible, waiting for eggs, then mushrooms etc. screaming kids made it an less than pleasant relaxing environment. Main restaurant can’t cope with demand. Sunday night they closed service at 8:30pm. Waiter was beyond rude. No aircon in rooms and fan provided is insufficient.

Our family of 9 stayed at Premier Inn Frome for 2 nights in a Premier Plus and 2 family rooms. The Plus room was impressive, very cool, clean and we had comfortable nights sleep. The family rooms were spacious but 1 was over the front bar area so a bit noisy for the children to sleep and the bathroom especially, not clean.  Both family rooms were very hot even with the hotel fan on, but having previously read in the hotel description there is no aircon we had taken our own fans as extra in preparation for the hot weekend.  The breakfasts in the Beefeater were good and the staff were pleasant, accommodating and hardworking.  It was an easy drive to Longleat. Overall we had a great weekend.

Feeling hot hot hot! As you can see if you want the family room prepare to sweat! No air con just a fan blowing around hot air and no window to fully open. We didn’t have any bedding on the beds, and when we found blankets under the bed the double was covered in urine. Not ours! A complaint to reception and they were switched but by this point sleeping in the car felt cleaner. Shame as the pub under altho basic isn’t bad, it’s near the safari, easy drives but it needs an over haul in cleanness’s and modernization. Staff friendly and trying their hardest. 2/5

Extremely un happy with our stay. Hottest day of the year. No air conditioning, just a fan. Window only only a few inches, which I totally get the safety aspect of that. Had to wedge a bin in the door to get a little through air, which impaired our safety. We had dinner in the Beefeater, which was freezing, they had air conditioning. We went back up to our room round 7.30, to get some rest as Longleat the next day. From 8pm we endured people laughing, screaming and totally unsettling noise as our 'family room' was directly over the pub outside seating area. We tried to sleep from 9.30pm but was totally shocked as a lot of men were using really bad language!! We had two children, hence in the 'Family Room' The language was disgusting. We would have complained then, but we were not prepared to change rooms at that time of the evening. We didnt get any sleep what so ever!! When the noise, langauge did calm it was almost midnight. Having to keep the window open, due to excessive heat, were were yet again woken by a thunder storm. When we checked out, there was no one at reception to relay our frustration of absolutely no sleep and having to endure bad language. We cut our visit short as we were so tired having no sleep. Why, why, why...put a family room over the outside seating area of the pub. !!??

There is free parking at this premier in. It was nice, clean and comfortable. The restaurant was busy but very well organised with lovely staff, the food was really nice.

Amazing friendly and polite staff. Great with the kids. Always on hand to help out with any needs. It was a great stay and all my family agreed