Hotel Koryu

Hotel Koryu’s hospitality was excellent and lovely to stay at. The room was beautiful with Japanese decor, tatami mats and futons. It was great to wake up and go to bed with the lake view. The onsen was great especially the our door baths after a long day. The shuttle bus is really convenient and has set times on when you want to go to the station. The staff are exceptionally lovely and helpful especially reception. There was an incident where i couldn’t book advance bus tickets online to the Shibazakura festival the day before and asked the staff for help and was told to go to the station to buy them. They thought i wanted to reserve it in person before the day I was going and the station closed in an hour so they personally drove me down to the station and helped me ask about the tickets. But it turned out that I couldn’t reserve before and had to book on the day. I felt really bad that they had to drive me to and back but also really grateful with the effort and the willingness to go the extra mile to help. I highly recommend the breakfast to start the day. We didn’t eat dinner at the hotel but we recommend it because most restaurants close in the evening (only open for lunch). If you want to buy food for dinner and/or snacks, the nearest convenience store is a Lawson which is about 15 minutes away on foot. There is a manga library near reception and it was interesting to find out that the owner use to work in the manga industry which is why the library exists. There are lots of manga to read including translated into English. Overall the stay was great and I would 100% recommend it and come here again. Thank you to the staff who work there and we will book again when we visit again.

Very nice traditional style hotel. They serve very fresh sashimi for dinner and unlimited free flow of liquors. Good public onsen and plenty of parking lot.

First time stay . Thought it come with the private outdoor bath but realize the official website and 3rd party booking us different ,so slightly get disappointed. Overall stay is good with shuttle bus to pick up during arrival and checkout but do take note upon requesting it booking only. The lobby will have snacks and welcome drink which allow u free to take. Room is spacious and clean. The dinner was great who prefer simple and varieties japanese food. The location so far is good is about 15-20min walking distance to kawaguchiko station

good view good location

Great breakfast and dinner! Excellent location!! Definitely recommended!

We generally had good experiences even though the hotel facilities are no longer new. Love their shuttle bus service to pick up us from the train station.

it's good location where is not far from Kawaguchiko station. breakfast and dinner are buffet all you can eat.

Chill trip, location of hotel is excellent, red line bus stop is just outside the hotel. Also provides complimentary shuttle pick up from kawaguchiko station. Go to tourist info centre and request. Open air onsen operates till 12 mid night. Staff are very courteous and friendly too.

We booked a room with a private open-air onsen. Upon arrival, the hotel informed us that this room was not available. The alternative room shown to us was in poor condition and not comparable to what we booked, so we declined it and did not stay. Despite not using any service, no refund was offered. Be careful when booking – the room type you reserve may not actually be available.