Shinnishihara 5-6-1, Fujiyoshida City, Yamanashi Prefecture, 403-0017, JapanVisa hotellinformation
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Gästrecensioner
9.4/10
Otroligt
877 recension
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Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.3
Service9.4
Renlighet9.5
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Cameo19
rum med Fuji-utsikt(dubbelsäng)
Bodde på juli 2025
Ensamresenär
80 recension
9.5/10
Otroligt
Publicerades 19 aug. 2025
Travelled by express bus from Tokyo, super convenient as bus stop is in the hotel car park. Friendly front staff who spoke English, quick check in process, super nice location with a cute street with shops adjacent. Breakfast was standard, fantastic view of Fuji from restaurant and room. Nice Italian restaurant on ground floor, open long hours. Room was comfortable and had everything needed. If you enjoy roller coasters, then the Fuji-Q park will be a good visit. Free shuttle to the village with the lakes and cable car to view Mt Fuji, although it’s a short 30 minute walk. Very enjoyable one night stay.
Översätt
6/17
Gästanvändare
Rum som bestäms av hotellet
Bodde på juli 2025
Familj
1 recension
5.0/10
Publicerades 23 aug. 2025
Front desk staff Mr. Yamazaki requests me check out at 10a.m. From the hotel information, check out time should be 11a.m. I think hotel need to provide more training for staff.
Översätt
Anonym användare
Rum som bestäms av hotellet
Bodde på juni 2025
Par
10 recension
9.5/10
Otroligt
Publicerades 18 juli 2025
Plan the trip well for Fuji Q then the stay will be worth.. don’t like the service about cannot change to higher floor.. 4th floor is renovating understand that above 10 floor need to pay but why not 7-8-9 floor?
Översätt
Svar från boendet: Thank you very much for staying with us and for sharing your valuable feedback.We appreciate your comments regarding your stay and your understanding about the renovation on the 4th floor. We apologize for any inconvenience caused by not being able to change your room to a higher floor.Please kindly note that the reservation plan you selected does not allow for room type or floor selection in advance, and therefore we are unable to accept floor-specific requests, including for the 7th, 8th, or 9th floors depending the situation on the day. Thank you again for your understanding. We hope to have another opportunity to welcome you and provide a better experience in the future.Highland Resort Hotel & Spa
Gisiumi
Dubbelrum med utsikt över nöjespark
Bodde på maj 2025
Ensamresenär
13 recension
10/10
Enastående
Publicerades 25 juli 2025
Hotel staff are all very friendly. Discount for the fujiQ rides. Onsen awesome! Highly recommended
Översätt
Svar från boendet: Thank you very much for taking the time to share your kind feedback. We are delighted to hear that our team’s hospitality, the Fuji-Q One-Day Pass discounts, and our onsen all contributed to an enjoyable stay. Your warm recommendation is truly appreciated.We look forward to the pleasure of welcoming you back to our hotel in the near future.Highland Resort Hotel & Spa
Gästanvändare
rum med Fuji-utsikt(dubbelsäng)
Bodde på apr. 2025
Par
3 recension
10/10
Enastående
Publicerades 10 maj 2025
Next to the amusement park and nice fuji-san view.
Onsen: Great! Breakfast: Great!
Översätt
Svar från boendet: Thank you very much for staying with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed the convenient location next to the amusement park, the beautiful view of Mt. Fuji, as well as our onsen and breakfast. Your kind words encourage us to continue providing excellent service. We look forward to welcoming you back for another wonderful stay in the future!Highland Resort Hotel & Spa
Kasiphat
Standard tvåbäddsrum med Fuji-utsikt
Bodde på mars 2025
Reser med vänner
4 recension
10/10
Enastående
Publicerades 16 apr. 2025
One of the best scenery of the trip is from my window at 9th floor of the hotel. Waking up with Mt.Fuji view is the best part of our trip
Översätt
Svar från boendet: Thank you for your kind feedback.We are delighted to hear that you enjoyed the magnificent Mt. Fuji view from your room, and that waking up to such a breathtaking scenery became the highlight of your trip.Your satisfaction is our greatest motivation. We look forward to welcoming you back on your next visit to Mt. Fuji!Highland Resort Hotel & Spa
Juay
Superior tvåbäddsrum med Fuji-utsikt
Bodde på mars 2025
Par
1 recension
10/10
Enastående
Publicerades 6 apr. 2025
It was one of the best hotel that we have stayed in Japan for this trip. Room was spacious and comfortable. So glad that we managed to see Mount Fuji on our 2nd morning. The view was amazing.
Service was excellent. The staff were professional and attentive.
We will stay here again if we come back.
Översätt
Tan S.
Standard tvåbäddsrum med Fuji-utsikt
Bodde på mars 2025
Familj
6 recension
9.5/10
Otroligt
Publicerades 3 apr. 2025
Quite a posh hotel. The amenities are great. Room size great. Buffet breakfast is a bonus too.There's an on site convenience shop. Outside, at the carpark side; there's another & even a 7E. The attached Onsen also has a souvenir shop.
Booked a room with Mt. Fuji view but alas, snowed days before we arrived & was drizzling too. Its early spring so my advice to travellers is to let d weather sort itself first😁
Översätt
Svar från boendet: Thank you very much for your wonderful feedback and for staying at our hotel.We are delighted to hear you enjoyed our amenities, spacious rooms, buffet breakfast, and the convenience of our on-site and nearby shops.We are sorry that the weather did not allow you to enjoy the Mt. Fuji view this time. Your advice to future travelers is much appreciated and very helpful.We hope to welcome you again and that next time you will get a clear view of Mt. Fuji!Highland Resort Hotel & Spa
Gästanvändare
Rum som bestäms av hotellet
Bodde på maj 2025
Par
2 recension
10/10
Enastående
Publicerades 3 juni 2025
Excellent service and view from the room is superb
Översätt
Svar från boendet: Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our service and the superb view from your room. Your kind words are truly appreciated and will serve as great encouragement to our team.We continuously strive to provide excellent service and memorable experiences for all our guests. Should you have any suggestions or require any special assistance during your next stay, please do not hesitate to let us know.We sincerely look forward to welcoming you back in the near future.Highland Resort Hotel & Spa
Ching Wee
rum med Fuji-utsikt(dubbelsäng)
Bodde på feb. 2025
Par
2 recension
10/10
Enastående
Publicerades 22 mars 2025
Best Fuji View from the room. The room was just nice to fit 2 people with 2 luggage. Hotel breakfast at level 4 also provided the best Fuji View. There are multiple selections at their Japanese buffet breakfast too. The hotel does provide complimentary access to the Onsen next to the hotel. If you drive to the Hotel, can get a complimentary parking ticket from Front Desk. Overall I have enjoyed my stay.
Översätt
Jongsn
Tvåbäddsrum med nöjesparkutsikt
Bodde på feb. 2025
Familj
7 recension
10/10
Enastående
Publicerades 12 mars 2025
Theme park and hotel with onsen. Remember to take advantage of their 8:30 AM theme park opening for hotel guests only. The queue can be quite insane otherwise; you can buy priority queue access for selected rides.
Översätt
Svar från boendet: Thank you very much for your valuable feedback.We are delighted that you enjoyed our theme park, hotel, and onsen.We appreciate that you highlighted the early park entry benefit and the priority pass for select rides.We look forward to welcoming you again!Highland Resort Hotel & Spa
Sharon
Grand Executive Floor Queen Size-säng Rum med nöjesparkutsikt
Bodde på jan. 2025
Par
4 recension
10/10
Enastående
Publicerades 28 feb. 2025
The hotel offered everything for a perfect stay. With complimentary drinks, cookies, and a relaxing onsen, it had all the essentials in one place. The room was spacious and comfortable, and the amenities were excellent. Everything was great—no complaints at all! I would definitely return to this resort.
Översätt
ramer chong
Deluxerum tvåbäddsrum med Fuji View
Bodde på feb. 2025
Reser med vänner
2 recension
10/10
Enastående
Publicerades 21 apr. 2025
Nice hotel with nice view
Nice food especially the Kinsaiki dinner 👍👍
Översätt
Svar från boendet: Thank you very much for staying at Highland Resort Hotel & Spa and for taking the time to share your feedback.We are delighted to hear that you enjoyed the beautiful views, as well as the food at our hotel. Your kind words are a wonderful encouragement to our team.We look forward to welcoming you back for another memorable stay.Highland Resort Hotel & Spa
Gästanvändare
Rum som bestäms av hotellet
Bodde på jan. 2025
Par
10 recension
9.5/10
Otroligt
Publicerades 11 feb. 2025
Hotel rooms have a great view of Mount Fuji, Theme Park facilities, and free bus to go around. Great buffet spread for dinner and breakfast with Mount Fuji views.
Översätt
David
Bodde på dec. 2024
Familj
1 recension
10/10
Enastående
Publicerades 10 jan. 2025
Perfect location if you’re after Fuji-Q highland. The hotel makes everything easy. All of us enjoy our staying.