Hilton Fukuoka Sea Hawk

Hilton Fukuoka Sea Hawk recensioner

Hilton Fukuoka Sea Hawk

Jigyohama 2-2-3, Chuo Ward, Fukuoka City, Fukuoka Prefecture, 810-8650, JapanVisa hotellinformation
Hilton Fukuoka Sea Hawk
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Gästrecensioner

4.3/5
Mycket bra
193 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.2
Service4.3
Renlighet4.5
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Alla recensioner(193)
Positiva recensioner(178)
Recensioner med foton/video(62)
Utmärkt vistelse!(43)
Utmärkta rum(36)
Vänlig ägare(32)
Praktiskt läge(21)
Fin havsutsikt(17)
Nära shoppingområde(14)
Negativa recensioner(15)
Gästanvändare
Hilton Rum(dubbelsäng)
Bodde på jan. 2025
Ensamresenärer
1 recension
3.0/5
Publicerades 5 jan. 2025
I reserved double room but give me twin. Explained “sold out” but I think it’s ridiculous. See solo traveler then change my room type? Breakfast is worse than Yokohama’s. Glass is not clean enough for outside seeing.
Översätt
Svar från boendet: Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your room assignment. We understand how important it is to have the accommodation you reserved, and we regret that we were unable to meet your expectations during your stay.Your feedback is invaluable to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding.
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Gästanvändare
Rum Executive King
Bodde på dec. 2024
Familj
2 recension
4.0/5
Mycket bra
Publicerades 20 dec. 2024
Very good hotel, room is big, service is very good
Översätt
Svar från boendet: Thank you for your wonderful review!We're thrilled to hear that you enjoyed your stay with us and found the room spacious. Our team takes great pride in providing excellent service, and it's rewarding to know that it made a positive impact on your experience.We hope to welcome you back soon for another great stay!
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Gästanvändare
Hilton Rum(dubbelsäng)
Bodde på maj 2024
Par
8 recension
4.0/5
Mycket bra
Publicerades 12 maj 2024
Room is larger than most hotels in Fukuoka but bathroom needs to be updated with old fashioned taps to mix hot & cold water. Amazing breakfast buffet spread with even a 'live' onigiri station.
Översätt
Svar från boendet: Thank you for staying with us and sharing your experience.We enjoyed reading all of the positive comments you provided and we are so delighted to hear that you enjoyed your stay with us.I sincerely thank you for giving us valuable advice and look forward to serving you again next time.
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Hilton Rum(dubbelsäng)
Bodde på mars 2024
Ensamresenärer
2 recension
3.7/5
Publicerades 25 mars 2024
Firstly location is not convenient to hang around the city area. But pros is so obvious and undeniable. It's quite far from famous spots but exceptionally cozy and quiet and hotel room is spacious enough comparing to another hotels. You can take a stroll to Momochi beach on foot from hotel easily. If you are good at walking, I don't think you can't go to subway station on foot. Yes, takes some time but you can feel relaxing on the way to station. cons is one thing. Indoor swimming pool is not good for swimmer, it's 3 lanes only and always occupied by lessons or seniors who is just walking around in the water. Just next to hotel is baseball stadium, if you are a big fan of baseball, you can't miss Japanese pro baseball game there. It's unforgettable memory to kids and family, I m sure.
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Översätt
Svar från boendet: Thank you for your comments regarding your stay at the Hilton Fukuoka Sea Hawk Hotel.The whole team was delighted to hear that you enjoyed your stay and we hope to be able to welcome you back again soon.
Gästanvändare
Exekutiv familjedeluxe
Bodde på apr. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 7 apr. 2024
The services and accommodation is excellent ! Family friendly !
Översätt
Svar från boendet: Thank you for staying with us and sharing your experience.All of us were happy to hear that you enjoyed your time with us.We look forward to welcoming you back to the Hilton Fukuoka Sea Hawk.
I-M-Ran
Rum Executive King
Bodde på nov. 2023
Affärsresenärer
11 recension
5.0/5
Enastående
Publicerades 17 nov. 2023
View is breathtaking and a mall behind the hotel. No train station nearby so walk or taxi. Highly recommend for beach lovers.
Översätt
Svar från boendet: Thank you for staying with us and sharing your experience.It is our greatest pleasure to know that you have enjoyed your stay, and we truly appreciate your kindest comments.Wishing you many happy returns for the coming holidays.
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Jiyoon
Japansk västerländsk svit
Bodde på dec. 2023
Familj
8 recension
3.2/5
Publicerades 30 dec. 2023
can'r recommend breakfast and service is surprisingly disappointing given that Japanese standard. okay to stay but will stay other place next time
Översätt
Svar från boendet: Thank you for staying with us and sharing your experience.Unfortunately, we did not meet your expectations, nor did we live up to the high standards of service for which we are known. We will share your valuable comment with all the entire department concerned to improve our product and service.We hope you will give us the opportunity to impress you on a return visit. Looking forward to welcoming you back to Hilton Fukuoka Sea Hawk.
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MARLON
Rum Twin Hilton
Bodde på jan. 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 28 jan. 2024
I always loved Hilton hotel, everything is excellent!!!
Översätt
Svar från boendet: Thrilled to receive such a lovely and excellent review of your recent stay with us at Hilton Fukuoka Sea Hawk.We greatly look forward to welcoming you back again soon.
Gästanvändare
Exekutiv familjedeluxe
Bodde på nov. 2024
Familj
1 recension
3.7/5
Publicerades 16 jan. 2025
Fairly dated hotel
Översätt
Svar från boendet: Thank you for staying with us at Hilton Fukuoka Sea Hawk during this festive season.Please accept my most sincere apologies for the disappointment you have expressed and that your recent stay has not met your expectations.We will continue to work hard to improve our service and look forward to welcome you back again soon.
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Gästanvändare
Svit Executive Panoramic Bay
Bodde på feb. 2024
Familj
4 recension
4.0/5
Mycket bra
Publicerades 15 apr. 2024
very good‼️👍👍👍👍👍
Översätt
Svar från boendet: Thank you for staying with us and sharing your experience.We enjoyed reading all of the positive comments you provided and we are so delighted to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back again in the future.
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Gästanvändare
Tvåbäddsrum Hilton GuestRoom på högt golv
Bodde på juli 2023
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 7 juli 2023
very good!
Översätt
Svar från boendet: Thank you for your review regarding your stay with us at the Hilton Fukuoka Sea Hawk.We were very happy to see that overall you enjoyed your stay with us and we hope that you will provide us with an opportunity to be able to welcome you back to the hotel in the near future.
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chaichanchan
Tvåbäddsrum Hilton GuestRoom på högt golv
Bodde på jan. 2025
Familj
2 recension
3.0/5
Publicerades 21 jan. 2025
アメニティが人数分用意してなかったこと フロントのカウンターじゃないところに立ってた従業員は帰ってきた宿泊者にあいさつしないこと なんかダルそうに働いてたから 部屋は広く景色は良かったです。 ただそれだけです。
Översätt
Svar från boendet: この度はご宿泊いただき、誠にありがとうございます。しかしながら、私共の不適切な対応により、お客様には大変ご不快な思いをさせてしまいました事、深くお詫び申し上げます。この度のご指摘を真摯に受け止め、心からのおもてなしをご提供できますよう、スタッフの再教育及び設備管理を徹底して参ります。お客様にご満足いただけるよう、今後もサービス向上に努めてまいりますので、またのご利用を心よりお待ちしております。
Anonym användare
Tvåbäddsrum Hilton Deluxe
Bodde på jan. 2025
Res med vänner
6 recension
4.5/5
Utmärkt
Publicerades 7 jan. 2025
第二次入住,這次是中午的航班就沒有辦理提前入住,到酒店已經三點多,前台説要等四點左右可以給門卡,我三點五十幾分去找前台拿門卡,前台態度很冷漠説一定要四點才可以辦理,感覺也太不人性化了,也不是説提前了多久去要,辦辦手續什麼的也要四點了吧。周邊配套還是可以的,看演出很方便。
Översätt
Svar från boendet: 感謝您再次選擇我們的酒店,並分享您的入住體驗。我們對您在辦理入住時讓您久候和前台服務態度表示誠摯的歉意。我們一直致力於為客人提供優質的服務,您的反饋對我們非常重要。我們會加強員工培訓,確保每位客人都能感受到熱情和關懷。很高興您對周邊環境設施感到滿意,希望您在觀看演出時有一個愉快的體驗。期待您再次光臨,我們會努力為您提供更好的服務。謝謝!
Car9785
Rum Twin Hilton
Bodde på dec. 2024
Familj
15 recension
4.7/5
Otroligt
Publicerades 30 dec. 2024
為了演唱會而訂的酒店,距離地鐵站步行20分鐘,有點遠。入住日是乘坐uber去,一到步,酒店職員馬上幫忙拎行李,人未下車,行李已放好。前台職員英文流利。建議預訂時要包早餐,早餐是自助餐,食物種類多,物超所值。房間是少許海景房,房間夠大,很舒適。酒店有shuttle bus來往地鐵,但只限星期六,日
Översätt
Svar från boendet: 感謝您選擇我們的酒店並分享您的體驗!我們很高興您在入住期間感受到我們的服務熱情。您的讚美是我們不斷努力的動力。關於早餐的建議,我們會繼續提供豐富的自助餐選項,以確保每位客人都能享受到美味的餐點。為成為顧客「在日本最喜歡的酒店」,我們全體員工今後也將為提高服務質量而全力以赴。希望能再次為您服務。
Cherry88
Hilton Rum(dubbelsäng)
Bodde på dec. 2024
Annat
22 recension
3.7/5
Publicerades 25 dec. 2024
ペイペイドームで野球観戦やライブ参戦する人にはとても便利だと思います。 ただ最寄りの地下鉄の駅まで徒歩20分近くかかるなど市街地へ行くには不便なので(タクシー利用が一番良いですがイベントがある時はタクシーを待つだけで1時間近く待たされたり金額も天神や博多駅まで数千円かかります)こちらを利用するのはペイペイドームで予定がある時に限るかと思います。 建物自体も年季が入っているので少し古さを感じますが清掃は行き届いています。 ルームサービスも注文から届くまで丁寧で食事も美味しかったです。
Översätt
Svar från boendet: この度はご宿泊いただき、誠にありがとうございます。ペイペイドームでのイベントに便利とのお言葉、大変嬉しく思います。清掃が行き届いているとのお褒めの言葉もいただき、スタッフ一同励みになります。ルームサービスについてもご満足いただけたようで、安心いたしました。今後ともお客様に快適にお過ごしいただけるよう努めてまいりますので、またのご利用を心よりお待ちしております。
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