Hotel Oriental Express Fukuoka Tenjin

This has been our go to hotel everytime we visit FUK. Love the breakfast buffet, location & the hotel itself. Will definitely be back!

Stayed at Hotel Oriental Fukuoka Tenjin and it was such a great choice! The location is super convenient—just a 2-minute walk to the subway entrance, making it easy to get around the city. There are also plenty of dining options nearby, with Yoshinoya, Matsuya, and even Shin Shin just around the corner. Service was consistently good, and the room was very comfortable. I especially loved the pillows and bed—perfect for resting after a long day of exploring. A nice touch was that they provided nightwear, which I didn’t bring, so that was really convenient. Breakfast had a great spread with lots of options to choose from, making mornings something to look forward to. Overall, a comfortable and hassle-free stay in a prime location!

"The location was great, and the breakfast was a nice touch with local flavors. However, the dusty AC vent made me uncomfortable the entire stay."

Hotel room pretty, breakfast is good. Location near Tenjin station. Welcome drink available at lobby.

My stay at the hotel was comfortable and enjoyable. The room was clean, quiet, and well‑maintained, and the staff were consistently polite and attentive. Check‑in was smooth, amenities were easy to access, and the overall atmosphere made the stay relaxing. I would be happy to return on my next visit.

Very nice, good place and will join again , good food and staff

Location is really great. Shin shin Ramen was just 1 street away. Tenjin underground mall was a stone's throw away. Paid parking was available nearby. Carpet in the room smells wet. But dehumidifier and air purifier was available in the room. Room was quite small as with most rooms are in the city.

The hotel location, cleaning level of each area, etc. is very good. However, there are 2 points of my comments and hopefully the hotel will improve them. 1) The bathroom at the hotel room is a bit stinky and spreading to the room. I guess the bathroom's ventilation is not running very well. 2) In the room, the air conditioner outlet is dusty. I kindly suggest the hotel clean and maintain it more regularly to improve the hygiene of the room.

The hotel’s location is absolutely fantastic. It is right in the heart of the Tenjin area with easy access to the underground shopping arcade and department stores. However, the stay itself was disappointing due to several issues. Cleanliness was poorly managed. On two separate days, I hung out the sign requesting towel replacement before the designated time, but no one came to change them. The complimentary amenities were very basic, just a toothbrush, toothpaste, and cotton buds. No comb, no cotton pads, and no bottled water provided. Soundproofing is another problem. Even on the 7th floor, I could clearly hear street noise (from cars and whistles) as well as conversations from the corridor. The worst part was the shower. The showerhead emits a high-pitched, piercing noise when turned on, and it’s mounted too high and the water sprays down to the far end of the bathtub. This meant I had to hold it with one hand the entire time while showering, which was very inconvenient.