Pestana Royal All Inclusive Ocean & Spa Resort

Very good service, but some part of the hotel is starting to get old.

Really nice stay with family. Good facilities, pools and outdoors. Food and drinks really good and a lot of variety. Staff excellent, really nice and available. The rooms starts showing need for modernisation.

衞生間設施簡陋，豪華雙人間居然門都沒有。陽台上晾衣物不方便，客房太小。環境和服務不錯，一日三餐全包且味道不錯，停車方便。

⭐️⭐️⭐️⭐️⭐️ We had an exceptional 10-day stay at this hotel! The staff was incredibly friendly and welcoming from the moment we arrived. The buffet service was amazing with a great variety of desserts, fruits, and fresh salads every day. While the food selection was overall very good, we would’ve loved to see more beef and chicken options, as there was a lot of pork and fish. The pool area is beautiful and very well maintained, making it a relaxing spot to spend the day. We also really appreciated the snack bar with hot items—a great touch for between meals! One of the most memorable parts of our trip was celebrating my son’s birthday. I simply mentioned it in the special instructions when booking the room, and on his birthday, the staff surprised him with a birthday cake delivered to our room. It meant so much to us and made the day extra special. A huge thank you to all the staff for your hard work and for going above and beyond every day to make sure every guest feels special. You truly made our vacation one to remember!!!!!

Great resort for families - especially those with older (teenage) children. Between the mini golf, tennis, billiards, lawn chess, and the pools, the kids were kept busy. We loved the "activity team" that organized and ran all the events by the pool every day. Staff, especially bartenders, were really friendly and even fun. There was plenty to eat and drink all day, but not always a wide variety of food choices. We could only book each of the two specialty restaurants (Italian and Medeiran) once each. Surprisingly, there was no small on-site store for incidentals like sunscreen, toiletries, snacks, clothes, gifts, etc... Also, many popular drinks were moved to a "premium" membership and we couldnt even buy one from that menu on a special occasion without upgrading our entire stay! We had to leave the resort to buy those drinks, and so we did. Money the resort could have easily earned. All said and done, we all had a good time, but it wouldnt have taken much from the resort to make it so much better!

The property was clean. The Staff were helpful. The average patron here was 60 or older. The buffet was ok. You have to stay a certain number of nights ti be able to make a reservation at their other restaurants. I could hear the people in the next room. Would consider a hotel closer to the city center which would make it more walkable. There is access to the Formosa which has beach access as well as some cafe on the beach.