Pestana Royal All Inclusive Ocean & Spa Resort

Really nice stay with family. Good facilities, pools and outdoors. Food and drinks really good and a lot of variety. Staff excellent, really nice and available. The rooms starts showing need for modernisation.

衞生間設施簡陋，豪華雙人間居然門都沒有。陽台上晾衣物不方便，客房太小。環境和服務不錯，一日三餐全包且味道不錯，停車方便。

Cleaned room everyday Food selection was very good, but pastry chef was excellent. Every day was something different to choose. Drinks and soft drinks durign all day. The hotel staff was smiling and helpful. Inside pool and three outside pools with the pool bar.

From the moment that we walked in to the Pestana Royal it was a big warm welcoming hug. All of the staff are polite, helpful and nothing too much trouble. Our room was on floor 9 with a sea view across the top of the Palm trees and swimming pools, we slept with our door open every night giving us the nighttime coolness along with the soothing sounds of the sea below. Food was not only plentiful but fresh and with plenty of variety, I do not normally rate european all inclusive hotels but this was exceptional. If you are heading for Madeira and prefer an all inclusive then this hotel is definitley worth a stay.

After two room changes we ended up in a perfect room overlooking the sea. The room was tired but cleaned daily. The food was not only superb and varied but there were some surprises for example, king prawns, tuna, monkfish and in actual fact so much fish which we love. Yes, there is also meat, so exceptional choices every meal. The waiting staff were so good, bringing wine to the table for refills and clearing plates away very quickly. Special mention here to our lovely waitress Florentina who looked after us so well. There was entertainment every night a special mention again to the karaoke night with Celso. There is crazy golf, table tennis and giant chess along with a gym and of course the pools. A free hotel bus goes into Funchal twice a day. There is also a hotel lift down to the beach. We would certainly recommend this hotel.

Beautiful hotel, with stunning views and lovely atmosphere. Staff very attentive and we never wanted for anything. Food good, something for everyone. Would recommend the west coast day trip with Dino, very informative and he is very passionate about his island and ensures you have a great time. Would definitely return. Would definitely return.