Hotel Quinta Bela S Tiago

Come back from an amazing week in Funchal, hotel not so good apart from the location. We had a great view from the balcony and breakfast was reasonable. Our issue was with the ant infested room, my daughter was eating crisps in the room and ants appeared all over the bed, reception told us not to eat in the bed, yet they offer breakfast in bed and room service. Our bed was changed and room sprayed, next day more ants around the bed and I moved the valance, under was lots of tiny ants. I went to reception again to deal with a very rude and aggressive member of staff who shouted at me and my 11 year old daughter for having crisps in the room, which were at this time packed away. There were no ants anywhere else but around the bed, in the bed and around the woodwork. Rooms are dated with few electrical points, lack of lighting and no bath robes. Construction work behind the hotel is very loud so you are unable to relax fully. On our last day we had a note left on the bed with numerous rules about not taking food at breakfast, not to being own food to pool, no naked swimming and many other rules of which made me feel very uncomfortable. This is not suitable for families and the hotel staff are very rude and not interested in the paying customers.

This has been our third visit to this lovely hotel and wouldn't consider staying anywhere else. The hotel arranged for us to stay in the same room as the previous two visits with an amazing view of the sea and Funchal old town (Room 315). As a repeat guest there was a bowl of fruit, madeira cake and a bottle of madeira wine waiting. All the staff, especially David Rodrigues on reception are excellent. The hotel is well situated in the old town though anyone with mobility issues may think twice as there is a steep incline to and from the hotel. The hotel, pool area and rooms are clean & tidy. The breakfast is good with plenty of choice. Looking forward to our next visit. Well done Quinta Bela sao tiago.

I was really happy with my stay as a solo traveller. I booked a cheap and cheerful jet 2 package and I wasn’t disappointed. Pool area and terraces lovely. I didn’t eat breakfast as I knew it would not be up to my standard, on viewing it one morning this was confirmed. Room lovely, proper wooden floors and marble in the bathroom. If this is not your thing then you will probably be disappointed. Location great much better than most of the other newer hotels. My 1 complaint is the pillows!!! They are the worst I have ever had the misfortune to sleep on. Honestly they should have been thrown out years ago. I kicked myself for not bringing my own as a previous post highlighted this issue. Would I stay here again - definitely

Booked in today, writing this review on my first evening, this place is absolutely terrible, unable to make a drink in your room, water pressure crap, it’s like time travel, booking a ruin the 60’s, the place is terrible, planning to move hotels first thing tomorrow, feeling very ripped off, never again.

Having stayed several times at this hotel we looked forward to our return trip. Location for the Old Town and its restaurants is ideal. Unfortunately it didn't live up to the past visits. The first room had a terrible aroma (sewage) and ripped bed sheets. After complaining we were offered another room which was in the older part of the hotel. This room was an improvement but lacked any air conditioning making it impossible to sleep. Another room move. This time at 3am.. We only stayed on b&b basis. The breakfast quality and selection has also deteriorated . I would not recommend this hotel and will not be returning. Cliff Bay from now on - Fabulous

Worst 4* hotel we’ve ever stayed in Very few staff poorly trained and managed, poor food at breakfast hot food was luke warm, cold cooked meats and cheeses always room temperature.Our first and second room offered to us smelt of sewage which we rejected. Overall a really poor hotel for a 4* Only allocated 1 cup at breakfast per person which meant if a customer had coffee first they would have to ask for a clean cup in order to have tea or any other hot drink. WOULD NEVER STOP AT QUINTA BELA S TIAGO AGAIN