GoPlaces54259268183
27 februari 2025
A quintessential English hotel with echos of an EMF novel. Five stars go to breakfast, evening meal and dining room staff. Four stars to facilities- including pool and gardens. Three stars go to standard of bed rooms. Clean but dated. Need a complete refurbishment, including bathrooms to be worth of 5 stars. Three stars to general appearance - floors need re carpeted, art work up dated, reading room needs refurbished. Reception staff at times were abrupt and small requests like changing a menu item troublesome. Three stars that courtesy bus does not run at weekends. Hotel located on edge of a social housing project. Missed opportunity to facilitate guests getting to know each other in the evening by offering games night or concert.
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