Royal Savoy - Ocean Resort - Savoy Signature

Not a 5* hotel… All old and very poor

Good place to stay

Where to start! The food, service and ambience were all 5* in this restaurant! The food was delicious. Everything was cooked to perfection, with all the tiny tweaks of a top chef - this chef knows exactly what he is doing! This was the tastiest meal I have had abroad in years, and I travel a lot. The service was excellent and the staff were very professional. There was a singer performing. He was fantastic. If I were to recommend anywhere in Madeira, it would be here. We all agreed that will be back.

Two weeks ago we visited Royal Savoy. We were there for a week. POSITIVES: This is nice hotel, good location, good food and attentive and polite staff. We had junior ground floor room. A bit tired but it was fine. We traveled with Jet2. They had told the hotel about our wedding anniversary. To our surprise we received a bottle bubbly in the room with the compliments of the hotel. This was organised by one the mangers called Costa ( really nice chap). We had a glass each but since it was dinner time, we took it to the restaurant. But one of restaurant manager called Chefe Luis ( see the photo) would not allow us to take it to our table. Even though I explained it was given by the hotel. He would not have. So he ruined our nice. So I told them to put it in the bin. Next day I told Costa, he told it is company policy that you can’t take drink from our area of the hotel to another. But said under the circumstances he should allowed us. And sincerely apologised. NEGATIVES: This hotel operates a timeshare. Over 80% of their clients having been coming for over 10 years. The problem isn’t that. The problem is the most of our guests are very old. You hardly see any young couples. And their night live entertainment are geared towards them. If that doesn’t bother you, you should be fine. Even though we are in late 60s, we still like a bit lively hotel. Funchal itself hasn’t much to offer. And there isn’t much in the surrounding areas ( within an reasonable distance). We would never go back to this resort.

Just returned from a lovely week at the Royal Savoy. The Hotel is excellent with a range of facilities and welcoming and friendly staff. We stayed Bed and Breakfast, so can't comment on evening meals, but the breakfast is extensive and of good quality. The bar snacks were very nice. We had a room on the 9th floor, with balcony looking out to sea, which was lovely and spacious. The pool area is nicely designed with different areas and sections so its not just rows of sunbathers near each other. Couple of minor complaints - would be nice to be able to get proper milk for tea in the room but wasn't available. Also we had a rather excellent Afternoon Tea but please not squirty cream with the scones! The hotel is in a great location. 10 to 15 minutes walk will get you into central Funchal and near the hotel are a number of restaurants to try. There is a bridge from the 9th floor heading towards the sister Hotel Savoy Palace which drops you into a street - turning right or left there are places to dine. Its also not too far up the road to more restaurants near Reids Hotel. If you want to go on tours of the island most operators will pick up from here. Highly Recommended!

The hotel is very comfortable and has a warm, welcoming, and relaxed ambiance. The staff are friendly, professional and helpful, the pool and garden area is superb. The only meal we had in the hotel was breakfast and it was an excellent buffet with a wide selection of foods each morning.