Furnas Lake Forest Living

My family stayed in the Chestnut house for two nights in June. We wanted to get out of the city for a few nights and this was a great place to do it. The Furnas area is beautiful, and the grounds of the hotel are so peaceful. We ate at the hotel both nights which was very delicious and also enjoyed the breakfast. The location so close to the hot springs (we tried both!), the lake, and the to the town of Furnas was wonderful. All the staff were friendly and helpful as well. Highly recommend!

You know you’re in trouble when the host boasts that the bartender is supposedly rated in the top 10 in Portugal as soon as you sit down and then he doesn’t know how to make a basic drink. The dining room decor is appealing but the food was bland and we left hungry. We also said in advance one member of our party was gluten free and almost all the food contained bread. The appetizer was inedible. Not worth the drive out of tone or the expense. The people who run this place should focus more on the actual dining experience than telling you how good they think they are.

Myself (28) and my Dad stayed for 2 nights towards the end of our week on Sao Miguel. The location is incredible, a short walk from the lake, in the forrest and the grounds are filled with their own vegetable garden and animals. Our rooms were spacious, clean and had fantastic views. The owners and staff were incredibly kind and helpful and made us feel very welcome. The final shout out would be for the evening meal, which truly was delicious. I couldn't recommend more :)

Nice place to stay on Sao Miguel, in the east part. Cosy and comfortable villas, allowing to enjoy the quietness of the location. The service was excellent, with the owner having waited for us until 2 AM, because of a delayed flight. They also organized that we get the breakfast in the villas late in the evening, because of an early leave at 6 AM. We enjoyed a dinner in their restaurant, and recommend to eat there. Food was tasty and creative, which we really enjoyed at the end of stay in the Azores. So, a nice experience. Thanks to the "Furnas team".

The accomodations, restaurant and grounds are all beautiful. But, what really sets this please above others is the staff. Best reception desk in the world; helpful, courteous and accommodating - made us feel welcomed. Reception even offered a few minutes of spontaneous babysitting at their desk while we ate breakfast in the restaurant. The restaurant staff/chefs also phenomenal - they were a pleasure and very skilled - food was great. Do yourself a favour and stay here!

Nice place to stay, comfortable villas, very good restaurant (don't miss it !) and great service (the owner stayed awake until our late arrival at 2 AM..., and they organized our breakfast in the villas because of leaving at 6 AM the day after). Our deception is about how the team took in consideration the loss of one night (and subsequent day...), because of an airplane strike. We fully understand that they have no legal obligation to reimburse the lost day of our 2 villas (800 €), and did not ask for this, but we did expect a kind gesture, to show that they acknowledge our deception of our shorter stay. 2400€ for a stay of 30 hours, it became a real luxury !! But no, even if they opened the door to a gesture, when we arrived, once we paid the restaurant, and left, they went into a "no reply" mode. A simple bottle of the excellent wine of Azores, offered during our dinner, would have shown their consideration, and we would have kept a great souvenir of this stay. But that seemed to be too expensive to them... Sad is the word that comes to my mind.