Park Hyatt Changbaishan

It was my first time staying at Park Hyatt Changbaishan, and I couldn’t be happier with the experience. The butler service was truly exceptional, and a special shoutout to Romy, who went above and beyond to make our stay memorable. She was incredibly caring and thoughtful, helping us arrange transport and even assisting with sending a parcel back to Malaysia. We were here for a birthday celebration, and she surprised us with a free room upgrade, which made the trip even more special. The food at the hotel was delicious and comforting, though we do hope for more variety in the future. The breathtaking views and the overall experience were perfect, and we can’t wait to return for another stay. One suggestion for improvement: it would be great if there were a map to make the area more tourist-friendly. There are many shops around the hotel, but we didn’t realize this until after skiing. A guide would make exploring the area much easier for guests. Thank you for an unforgettable stay!

I recently had the pleasure of staying at the Park Hyatt Ski Resort in Changbaishan, and I can confidently say it was an exceptional experience from start to finish. Upon arrival, I was warmly greeted by the staff, who went above and beyond to ensure my check-in process was smooth and pleasant. Their friendliness and attentiveness made me feel right at home. Throughout my stay, the staff remained incredibly helpful, always ready to assist with any request, whether it was recommendations for local dining or arranging transportation. The accommodations were nothing short of luxurious. My room was spacious, beautifully designed, and offered stunning views. The attention to detail in the decor and amenities truly reflects the high standards of the Park Hyatt brand. The resort’s facilities were also impressive, with a fantastic outside hot spring in the snow that provided a perfect retreat after a long day on the slopes. The dining options were delightful, featuring a range of delicious cuisine that catered to all tastes. Each meal was a culinary delight, and the service was impeccable. Another highlight was the ski access; the location is ideal for both beginners and experienced skiers. The staff at the ski resort provided excellent guidance and support, making it easy to enjoy the slopes. Overall, my stay at the Park Hyatt Ski Resort in Changbaishan was nothing short of magical. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway in the mountains. I can’t wait to return!

good good

從藍景轉戰到柏悦酒店，兒子感慨終於有人幫我們拿行李了，柏悦雖然有些老但不舊，所有工作人員都特別熱情，房間也很乾凈，房間需要什麼很快就送過來了，還免費給孩子加了床，Joy也是在我們入住期間各種問候，特別感謝

終於實現了夏季來長白山的願望，酒店房間很大，不愧是萬達度假的高端酒店，早餐除了自助，還有是特色點餐，小朋友很喜歡，不用去漢拿山，酒店也有泳池和温泉，特別喜歡白樺林騎行，可惜天池封閉沒能上去，酒店附近挖挖人蔘也挺有意思。Winni服務很好，電話聯繫不上房間裏的家人，還專程幫忙請人到房間通知。

設施：房間都在獨棟別墅裏，房間裏一有盡有，浴缸很大，衞生間的鏡子有兩面，非常方便。房間裏是木地板，對鼻炎人士很友好。酒店的設施齊全，周邊配套方便。萬達度假區內的遊樂設施很贊。 衞生：很好，打掃很乾凈。 環境：酒店中古風，很喜歡，酒店配套萬達商業街內，從酒店大堂後門出棧道十分鐘不到就可以到達商業街，而且沿途景色很美。 服務：大堂，餐廳，客房服務都很贊，入住第一天服務人員很貼心，會主動到房間詢問是否需要幫助及提供冰塊服務。餐廳服務有求必應。大堂對於酒店權益的解釋很到位，服務周到。尤其表揚 Joy，很貼心很周到。 感謝柏悦給了一個特別的仲夏夜，打鐵花和煙火表演很美，傳統與現代的碰撞。