Park Hyatt Changbaishan

It was my first time staying at Park Hyatt Changbaishan, and I couldn’t be happier with the experience. The butler service was truly exceptional, and a special shoutout to Romy, who went above and beyond to make our stay memorable. She was incredibly caring and thoughtful, helping us arrange transport and even assisting with sending a parcel back to Malaysia. We were here for a birthday celebration, and she surprised us with a free room upgrade, which made the trip even more special. The food at the hotel was delicious and comforting, though we do hope for more variety in the future. The breathtaking views and the overall experience were perfect, and we can’t wait to return for another stay. One suggestion for improvement: it would be great if there were a map to make the area more tourist-friendly. There are many shops around the hotel, but we didn’t realize this until after skiing. A guide would make exploring the area much easier for guests. Thank you for an unforgettable stay!

I recently had the pleasure of staying at the Park Hyatt Ski Resort in Changbaishan, and I can confidently say it was an exceptional experience from start to finish. Upon arrival, I was warmly greeted by the staff, who went above and beyond to ensure my check-in process was smooth and pleasant. Their friendliness and attentiveness made me feel right at home. Throughout my stay, the staff remained incredibly helpful, always ready to assist with any request, whether it was recommendations for local dining or arranging transportation. The accommodations were nothing short of luxurious. My room was spacious, beautifully designed, and offered stunning views. The attention to detail in the decor and amenities truly reflects the high standards of the Park Hyatt brand. The resort’s facilities were also impressive, with a fantastic outside hot spring in the snow that provided a perfect retreat after a long day on the slopes. The dining options were delightful, featuring a range of delicious cuisine that catered to all tastes. Each meal was a culinary delight, and the service was impeccable. Another highlight was the ski access; the location is ideal for both beginners and experienced skiers. The staff at the ski resort provided excellent guidance and support, making it easy to enjoy the slopes. Overall, my stay at the Park Hyatt Ski Resort in Changbaishan was nothing short of magical. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway in the mountains. I can’t wait to return!

good good

淡季的柏悦真的超值，環境很好，整個園區的最高處，天然氧吧，有自己的步道去小鎮中心衹需要五分鐘。前台接待的小吳女士服務很好，貼心給我們安排在可以看到長白山的房間，歡迎水果，加床，介紹景區也很詳盡，有種賓至如歸的感覺。早餐雖比不上北上廣的柏悦，但點餐做的很精緻，經理還主動提供了上山吃的點心，太貼心了。夏季活動挺多的，因為有長者度假區各項目沒法一一體驗，下次還來。

這次本來衹打算在長白山待三天的，但是後來聽説柏悦17號之後就歇業了，果斷續住了一天，使得這次旅行更加充實了。酒店免費提供接送機服務，需要提前預約，很到位哈。酒店前台的Joy小姐姐從我們到店開始就一直為我們提供日常的一些生活服務，讓我們覺得非常温暖哈。最後一天剛好趕上了長白山下雪，中午起來，酒店就披上了一層厚厚的“白衣”，被白雪籠罩的柏悦酒店就顯得更加浪漫温情了哈。酒店的木屋下午茶也非常有特色哦，可以去嘗試一下嘿嘿。

年後錯峯出行，帶孩子長白山萬達國際度假區滑雪，選擇柏悦果然沒錯，提前電話確認接送機和房間要求，入住手續很快，也按備註給了主樓的房間，畢竟滑雪屋就在主樓，出行方便多了。 房間大，可以把滑雪服等裝備放門口的長椅上，大床加床後也不擁擠，衞生間也夠大，住4晚，阿姨補貨打掃很及時，前台JayLin和王棟熱情周到，續住送水果，延遲退房到送機時間，雖然長白山柏悦已經有10多年，總體維護的不錯，可以看出當年的設計裝修還是很考究的。 早餐品種不多，勝在食材新鮮精緻，班尼迪克蛋，生滾粥，煎餅等都是現場製作，午餐晚餐滑累了不想出酒店在悦廳吃也是不錯的選擇。 滑雪屋人少服務好，寄存櫃佈局合理，穿戴好裝備出門有柏悦專屬滑道做纜車也方便。 萬達滑雪場客流量還是挺大的，柏悦的位置很私密，可以避人流，總體舒適愜意，沿着酒店別墅區轉悠有種雪中森林徒步的感覺，明年再來～