Anonym användare
14 november 2023
The service at this hotel is absolutely perfect. It was my first time visiting Changle, Fujian, and I ran out of Chinese currency, which made it difficult for me to have meals. Due to language barriers, I couldn't find a place to exchange money. I approached the front desk staff for help, and they were incredibly warm and welcoming. Despite the language barrier, they immediately pulled out their phone translator to communicate with me. They quickly took me to a bank to exchange money and even accompanied me there. They also kindly brought me to a restaurant downstairs and helped me order dishes, introducing me to some local cuisine. Throughout the meal, they checked on my preferences to ensure my satisfaction. This thoughtful service deeply impressed me with the hotel's sincerity and dedication.
In conclusion, my stay at the Atour Hotel was exceptional, and I cannot praise its service enough. Their professionalism, warm hospitality, and attentive care made my time in Changle, Fujian truly enjoyable. I will definitely recommend this hotel to my friends, hoping more people can experience such excellent service.
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