The Capital Guest House

We really enjoyed our stay at the Capital Guesthouse. The location was peaceful, yet convenient to the airport and it was also very easy to drive into the downtown area. The property is well maintained and the pool was a nice place to relax. Our room was quiet and well appointed. Highly recommend staying here!

The accomodation and service was excellent. But need to include breakfast in your service. Breakfast should be provided by the Guest house. The location of the guest house is in a perfect area which is quite and suitable for reading and report writing after a conference.

The Capital was in all accounts, just okay. Booked on Booking. com, when arriving, there was no signage to confirm that one was at the correct address, eventually we phoned and the gate was opened. Establishment did not know that payment had already been processed. We were advised that breakfast had to be paid for in cash as there were no card facilities. The room was tidy, clean however, the bedside lamp had no globe in it, the one bathroom light also did not work. In the morning, our P120 breakfast was cold.

I was surprised to arrive and asked how much my room rate was (had to convert from USD to BWP. Why was this a hassle upon check in? I was also told my room wasn’t paid for even though I received confirmation from Priceline that it was charged to my card. This was also an issue when I checked out. Spent at least half an hour feeling interrogated about my booking and paying for our room. I’ve never experienced this before and it was not pleasant! Really disappointed that we lost time over this as it’s not often that we travel to Africa and missed out on visiting people we wanted to see.