162alanb
15 juli 2024
Was a little nervous as this was our first trip to Crete as an all inclusive holiday, as we normally are bed and breakfast only, and eat out and about everyday. The nerves were fully quelled from our first day to our last. We of course have eaten out but have throughly enjoyed the food and drinks at the hotel. On arrival we were advised of our room location, on the 1st floor with swim up room. It was spacious, well equipped with plenty of storage, kettle, giant comfy bed, and large TV. The icing on the cake was the pool. Although shared with other rooms it felt very relaxing and only 5 steps from room to pool. After a few days the hotel manager Georgia arranged for us to move up to the rooms on the 2nd floor. Again this room was great. The swim up pool here is larger and offers spectacular views across the bay. This 5 star review is not only for the hotel but the amazing staff. We have enjoyed Creatan hospitality for years, but this hotel was next level. The team from the reception, to the restaurant, cleaners, through to the bar have been so pleasant, and seem to genuinely enjoy engaging with guests. Only advice I can give is to purchase water early in your stay. Although it’s an all inclusive, with water readily available, it’s also very hot, you will drink a lot, and the bars close at midnight. I have added photos as they speak far better than words
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