The Elgin Norkhill - Heritage Resort and Spa

This is a heritage hotel, so you must not expect sparkling glass doors like Sofitel hotels and rain showers and fancy digitally operated rooms. What it provides instead is the history of the place, it's old grandeur and aura. Yes the lobby is a little startling with turquoise furniture, but think French decor and all is cheerful and bright. What is fabulous is the well experienced staff who anticipate and accomplish anything you could ever think of service-wise. It is great to watch the care in cleaning the premises, the landscaped garden and the variety of food and the manner in which it is served. When ccasionally there were only a few of us for dinner, we were served with utmost care and we could easily imagine ourselves as members of royalty for that dinner. Otherwise there was a good buffet spread. We had excellent service from the staff with special mention to Ashish and the other managers. The dining room overlooks the beautiful garden that in turn overlooks a FB stadium. Traffic can be messy if there is a match going on, and more so if a VIP chooses to attend. On another note the shower heads are weak and the bath tub is not easy to navigate, especially if you haven't lifted your foot more than 8" per step for a long period and now have to climb over a tub. :) As stated previously this is a heritage hotel.... expectations should be made with that in mind. The management and staff made up for all that the hotel construction left desired. We had a wonderful stay here and we sincerely appreciated all the plus points this hotel provided.

Great place to stay in Gangtok. Our room opened to the view of Football stadium, with hills on the background. Entire staff starting with front desk, restaurant and housekeeping is very courteous and attentive. Great food, good rooms, hospitable staff, convenient location (15 mins walk from MG Marg) made our stay memorable. We got lucky with some local Sikkimese vegetables as part of dinner menu :-)

The experience has been fantastic starting from reception, room ambience, room view of Kanchanjaga, fingerling food and serving. The mindset of hospitality has given us the lifetime memory. We would like to thank each and every person of the hotel for creating beautiful and brilliant holiday in Gangtok. Best regards Banerjee’s

Great hotel and an excellent restaurant and Mr Sudip ( F/B manager) was out standing customer service Great location of the the hotel and easy access to MG Rd Feels like living in British Raj Beautiful place to be with the family holidays All staff are courageous and professional

A nice stay. However check out was horrendous with one lady handling the desk on her own n an an old calculator , it was painful watching this lady calculating my bill which went wrong twice. SHOCKING!! Please travellers my advice to u is check your bill before paying as u don’t get a printed invoice. They tell you they would email it later. The service was good n food was ok .

It is one of the best stays of our life, while we have travelled worldwide since 35 years. Everyday Food was amazing. Every time food is a memory for us. Would love to visit once again in our lifetime. Ujjalendu Ghosh, Shoma Ghosh, Ulhas and Smita.