Poiano Garda Resort Hotel

從多洛米蒂開車過來，到達的時候已經晚上8點多了，因為週末酒店全住滿了，check in的時候發現前台操作很不專業，訂的是三人房加擁有景觀的頂層雙人房，結果三間房間全部給標間，和酒店的圖片完全不符，溝通了非常久最後才勉強給了原本屬於我們的房間，等折騰完的時候餐廳也沒東西吃了，還得開出酒店吃披薩。 酒店的環境設施很一流，也標註四星，但房間和內部裝修很普通，可能年代久遠了，開電瓶車的意大利小哥很可愛，一路邊哼歌邊開車帶我們去看各種房型，也很吐槽前台的不專業。

酒店很漂亮，湛藍清澈的海水讓我們為之傾倒

We had a 3 bed apartment which was really well appointed and the lake view was incredible. The kids enjoyed the games room. It was brilliantly located for Garda and the free shuttle service down to the Lake was appreciated. Bardolino worth the visit too and we loved our day in Verona

Recently returned from an enjoyable, relaxing week at this resort. If you don’t like hills or steps this is the resort for you! For our family the tranquil location and peaceful surroundings were so enjoyable. The views and sunsets were beautiful. Staff were very helpful esp the reception staff and we used the shuttle bus to and from Garda with no problems. We stayed half board in an apartment, which worked well for our family. We found the food varied and good quality, the service in the restaurant excellent. We enjoyed the sport facilities and the Spa, the equipment we hired and courts were good quality for Padel. Very enjoyable resort.

Home from our second visit to Poiano. We loved it. Yes it's steep both onsite and down to Garda but this was made very clear in advance. No there isn't a toaster in the apartment. Eat something different. There is a good local supermarket down the hill for supplies (D'Piu). We were half board and found all the staff to be excellent - polite and friendly. This was particularly true in the restaurant. We had no issues with the shuttle bus. Yes there is a wait at busy times but it's completely free and the stop in Garda has shade in the afternoon. The location is stunning. You won't get a better view from the terrace or restaurant. The pool is fab and the pool towels provided are large, immaculately clean and fluffy. Our apartment was clean and spacious. To be honest we weren't in it enough to need it cleaning during our stay. However towels were changed free of charge mid week during our 7 night holiday. We didn't request this - it was included. Breakfast and dinner were plentiful and delicious - just don't expect typical British food. You won't get it. It's Italy and a more European clientele/menu. No complaints from us. We'll definitely return.

Stayed in a 2 bedroom self catering apartment for a week in August. Hotel and apartments were clean and tidy. Apartment was basic but it had all we needed for the week. You do have to remove your rubbish and wash up prior to departure otherwise you are charged. Air conditioning worked well and it was certainly needed. Towels were not changed for the week we were there. You had to pay to get fresh towels. Apartment was not cleaned either. Think if we were staying for more than a week then towels would have been changed and apt cleaned. Hotel and apartments are on a hill about a 20/30 min walk from Garda. Walk is all uphill, not too pleasant in the heat. There is a shuttle bus to and from Garda. Journey takes just under 10 mins. We got taxis back most nights. We did not eat in restaurant as preferred to eat in Garda which had lots of options and very reasonable prices. Had drinks in hotel bar a couple of nights and prices were good. Pool is Olympic sized and there were always lots of sun beds available. There is a bar at pool with snacks for lunch and cold drinks and icecream. Overall, we enjoyed our time there. We spent a lot of our week out and about exploring Lake Garda so hotel served its purpose for our needs.