Home2 Suites by Hilton Garden Grove Anaheim

Good stayed, will suggest families and friends to stay again.

Great Customer Service John Olivera was amazing! Multiple times, I witnessed customers issues solved in a timely manner and executed professionally. Great attitude and super helpful.

Would not recommend. Weak Water Pressure, equipment not working (bathroom vent and facility washer/dryer), and $20 a night to park your vehicle on property. We are a family of five that checked in on Sunday and we checked out on Friday , and I had to call several times to get housekeeping to grab the trash and towels. It is noted that there are several flyers throughout the hotel that states that housekeeping will service the room every other day of the guests stay. This did not happen in our case, I was even told that we should pull our own trash and place in the hallway due to housekeeping leaving for the day at the time of the call. Our room was finally serviced on Thursday after several phone calls and a staff member claiming that housekeeping reported we denied service twice. I asked for the camera footage of housekeeping coming to our room (which never happened ) but I was told that she did not have the authority to review footage. Out of order signs on washer/dryer and we were directed to a laundry facility down the street. We stayed on the 5th floor and for some reason it was extremely humid and muggy in the hallways. I called to report feedback to Home2 Suites on Monday of our stay and was advised that the hotel manager was going to reach out . I never received a call or a message from the hotel manager to discuss our feedback. In fact during our stay we witnessed several guests report their unhappiness with the hotel and their amenities.

Didnt get the room I had seen on the app they gabe me a small one when i had gotten a suite plus front desk manager was so rude and didn't help out with anything so i will never go there again

10/10 recommend Hotel was amazing it is in a little bit of a weird location but not too bad. We did experience a rough situation with parking but they ended up accommodating us for it so it worked out we loved everything about the stay and definitely will come back and stay

Enjoyed the breakfast that was included with the hotel. The room was clean and comfortable. Only issue we had was with not being able to find parking at night. It was limited but overall great experience.