Microtel Inn & Suites by Wyndham Gassaway/Sutton

It was 3 am by the time we checked in. The room was unbearably hot with the "ac" in full blast. The front desk provided us a fan but it was still miserable. A completely awful stay.

Gentleman that checked us in was polite and courteous so no problems with the service. The biggest issue was the room itself. First, the room was very warm and did not cool down at all. Secondly, I took a very long time for the hot water to heat up to take a shower. The biggest complaint was the bed… It felt like a very old mattress. You could see it bowing in the middle and had absolutely no support whatsoever, which made it very difficult for two people to sleep on. The room is also incredibly small. Comparable rooms with other hotels had more space and cost less.

Needs updating The bath tub leaked all night long. Rooms were very warm and they didn’t want you to change the air units more than a couple degrees at a time to make sure the unit didn’t freeze so it took a while to get the room cool enough to sleep. The unit was very loud. Hard to sleep at night with so many different noises

Kaye from Kentucky IT WAS CLEAN AND CONVENIENT TO THE HIGHWAY EXIT and was moderate in cost.

Everything was awesome! Breakfast was great. Very nice staff. Clean. Just had ceiling leaks in lobby. I’d definitely go back!!!

Ceiling falling down in lobby. Not pet friendly even though it says it is. Charges you 250.00 for your pet. Only specific rooms are Available for pets. If you book the wrong room they will not let you stay. Staff was very rude and unhelpful. I took a refund and went to the next town to stay.