Cally Palace Hotel & Golf Course

Excellent service. I'll be staying again in future

Make sure you get a reciept for food,drinks etc. We loved the hotel and beautiful surroundi ng. However check in/out dissapointed us. After a long drive room wasnt ready at 3pm On checkout we were given a bill for room dinner and drinks which we did not have but which had our room no on. Were asked over 6 times are you sure you didnt eat this in restaurant luckily we had reciept for drinks had paid for at the time we had also pre paid for our room. We were delayed for about 20/30 mins the staff kept asking us are you sure you did not eat/drink this ,are you sure you paid for your room. Other guests were queing and could hear this conversation. A manager was called and they realised a previous guest on check out had mentioned their bill was not correct assume their dinner etc was billed to our room no by mistake. Were finally allowed to leave with not too much of an apology for the humiliation. Were planning on stopping off again on our return journey as its a lovely but are having second thoughts due to poor administration.

Beautiful setting and building. Really could do with a face lift. Decor was like it was stuck in the 80s. Lovely pool but black mould in the gym