Novotel Gdansk Marina

The old building, but still in a good shape and everything works properly. The room, with sea view, was not large, but functional. The shared areas well organized and offering for kids a lot of space for playing and entertainment. The breakfast buffet absolutely satisfactory and the dinning room with nice view. The staff very friendly and polite, including waiters team in the restaurant. The strongest point of this entity is the location, almost touching beautiful sandy beach. Prices reasonably. The parking fee should be less expensive for the hotel guests.

Excellent location within 25 minutes walking distance to Sopot and close walk on the promenade to Gdańsk. The hotel offers beautiful sea views snd very good facilities, including swimming pool, sauna, gym, bar and restaurant. Tasty breakfast served as a buffet and delicious dinners are available daily. Plenty of activities for children and teenagers. Very welcoming and friendly staff, especially Mrs Viola, who is always very welcoming, helpful, supportive and offers useful information. I have been visiting the hotel for a over 10 years now and every year it’s been a very positive experience. I would highly recommend the stay at this hotel!

Hotel in good leisure location. Very good treatment. Room (suite) spacious and well equipped. Excellent breakfast and good food in the "beach bar". In the main restaurant pizza very good as well, but suprisingly fish and chips poor and very oily.

So my main issue with this hotel is the reception!!we arrived two days late due to sick child. When we arrived told the room is not ready...I questioned this as we are actually late. The receptionist then informs us that our holiday has been cancelled as we are late...I had pre paid (I had previously called about the possibility of being late and this was not mentioned.) As u can imagine my two children were stood horrified. Anyway after a 5 min talk with manager keys handed over no appology. There was also some kind of pay extra for a white band and perks...never explained to us what this was. The hotel had some animation for the children. My 5 year old loved the afternoon classes and the cinema. My 11 year old loved the tennis lesson. The dude that runs the classes was so funny my 11 year old really enjoyed it. Again though asked the receptionists where the events were taking place no clue..twice me and the kids were sent to a room that was hosting a conference. Check out. Originally I was told everything is fine bye bye. I then questioned about paying for parking. Informed oh yes you need to pay...which I did. The 5 min later the receptionist runs over to say my payment was declined...yeah I paid in cash :/ Hotel....rooms really nice. No wardrobe though. Breakfast was OK-we did miss the old waffle machine...the ones at breakfast were hard. Park was also great. Location is amazing. You walk out the hotel and on the beach. Nice cafes on the beach and 30 min walk to sopot. Restaurant...we found the food nice. My son really enjoyed interactions with the bar staff. We would stay again but think the reception staff need some extra training.

Well placed for beach - other places easily accessible by taxi, E scooter, public transport or on foot. Seems to be a conference centre more than family hotel. That said it’s a good base to have. Restaurants and beach cafes nearby. Playground on hotel land.

I really wish to say a nice word about the hotel- because we had a great impression made by the front desk people, nice room, cleaning service and a good breakfast. BUT unfortunatelly the good impression has gone because of our last dinner at the restaurant. We were served by the lady who could not see us for 30 minutes ( waiting to order something). After ordering 3 soups, main courses and desserts - we were waiting another 50 minutes for at least soups...one of the main courses was not what we asked for....I have to add that another guests ( who came later) were served by some other waiteres much faster than my family :(( - so we were just sitting and looking at others being served... Terrible experience like nowhere else before.