Forest City Carnelian Tower Summer Home Day Hotel（Infinity pool）

Positive feedback: *Unit 4105 was generally well maintained and clean. *Was concerned that the unit may have cigarette smoke smell since smoking is allowed, but am thankful we didn’t find any malodour issues with it.     *In terms of housekeeping, response from the team was quick - when I requested for additional floor mats and when I mistakenly enquired about provision of bath towels. *We could get pretty nice views from the unit and the location is convenient to walk to the financial hub, food eateries/restaurants, KK Mart, beach, etc2.     Opportunities for improvement: *Had to follow-up and ask for check in info, which was sent just before 2.00pm on day of check in. *Check in was delayed until about 4.30pm; was made to wait, follow up and chase, with reason given that property was fully booked the day before and there were too many units to clean! *Check out time was revised from 12.00pm to 11.00am, but notification was sent through whatsapp at 9.20am on check out day, which I was not aware of until about 11.09am when I check my messages. (Note: But pic agreed when I said we will check out at 12pm since we check in late and they informed us late about the change of timing.)

Our stay was terrific, although the location being a bit farther from the main town area presented some challenges with ride-sharing drivers finding us. However, we truly appreciated the peaceful environment and absolutely loved the stunning view from our room.

Environment clean and natural..