Gästanvändare
12 augusti 2024
A superior twin room booked, what we got was a overheated, airless, dark and depressing cell. The room was at the rear of the hotel backing a municipal car park. The window to the car park has a metal shutter, this is to block the light from car park security lights. The shutter opens to 20cm, The room has a aircon cabinet fitted but will not be connected until October 24. Complained regarding this situation and a request for a change was met with a negative stare and a stand alone air con machine was fitted with the ducting out of the window, lots of car park noise possible but no match for the noise of the air con machine. There being no option save to sleep in the street we had to stay. Worst hotel I have ever stayed in. I didn't try the breakfast just in a hurry to get out. Bathroom has no ventilation, you have to climb in the bath shower, No grab handles. My experience is a big zilch. ******* has this on its books but will not be of any assistance if you complain.
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