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Verifierade recensioner
Läge och interiör3.9
Bekvämligheter3.8
Service3.8
Renlighet4.0
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Alla recensioner(93)
Positiva recensioner(21)
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Utmärkt vistelse!(12)
Rent och städat(5)
Utsökt frukost(5)
Utmärkt service(5)
Utmärkt läge(5)
Negativa recensioner(3)
Gästanvändare
Rum Standard med 2 enkelsängar
Bodde på mars 2024
Par
6 recension
5.0/5
Enastående
Publicerades 19 mars 2024
good location, clean room and comfort bed, 15 mins walk to city centre, 10 mins walk to cruise terminal
Översätt
Svar från boendet: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
SGPMK
Tillgänglighetsanpassat queen size säng rum
Bodde på juli 2024
Affärsresenärer
32 recension
3.2/5
Publicerades 27 juli 2024
Location is great. Walking distance to subway. Breakfast spread is good, for the price that you pay during the summer season.
Översätt
Svar från boendet: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,IlariaHOLIDAY INN GENOA CITY – Staff and Management
Gökhan Özbek
Queen Size-säng och Våningssängsrum
Bodde på juli 2024
Familj
11 recension
1.0/5
Publicerades 2 juli 2024
They didnt cooperate at all and trying to get only reservation money without any service or change greediness
Översätt
Svar från boendet: Dear Gokhan, we are sorry for your review, specially cause you never stay at the hotel, just booked a room and asking, the arrival day at 6 pm, to free cancel it. Unfortunetely we were fully booked and refused other request, so free of charge cancellation was not agreed. We hope to welcome you in future, offering a nice stay. Best regardsIlaria GM AssistantHOLIDAY INN GENOA CITY
Gästanvändare
Rum Standard med 2 enkelsängar
Bodde på dec. 2023
Familj
14 recension
4.5/5
Utmärkt
Publicerades 22 jan. 2024
Breakfast quite nice, have a variety of food choices, enough supply
5mins walk to metro which offer free services during non-peak hour
Next to huge supermarket, Esselunga
View from a higher floor will be great
Have kettle👍
少數有水煲
早餐算多款,有不停供應
鄰近大型超級市場
5分鐘步行地鐵站
Översätt
Svar från boendet: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Dirser
Rum Standard med dubbelsäng
Bodde på okt. 2024
Par
3 recension
3.7/5
Publicerades 6 okt. 2024
Clean and good location but hard to enter parking
Översätt
Svar från boendet: Dear Dirser,Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. We regret for your feedback on parking: unfurtunately we are located in an old building in the historical centre, so our parking is on the back of the hotel. To reach it, guests have to walk 100 mts outside, and we understand that if it's raining is not agreable. Hoping to welcome back you soon please accept our best regards,IlariaHOLIDAY INN GENOA CITY – Staff and Management
Anonym användare
Standardrum
Bodde på sep. 2023
Ensamresenärer
1 recension
2.5/5
Publicerades 10 sep. 2023
Quality is much lower than expected from Holiday Inn hotels. Check-in was perfect, very friendly. But firstly, the room was a bit stinky. Then wanted to use the bathroom and noticed that sink is blocked.
I informed the front office directly and promised to take care of the issue. Checked again upon my return to hotel at night but nothing was solved and always had to use the shower instead.
During the check-out I was about to be fully charged again for my stay although it was already paid online.
Översätt
Svar från boendet: Dear Guest, We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, HOLIDAY INN GENOA CITY – Staff and Management
CPPR
Standardrum
Bodde på nov. 2023
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 3 feb. 2024
Our stay was amazing, the hotel was clean and the staff were really friendly. Good location and the breakfast was also nice
Översätt
Svar från boendet: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Gästanvändare
Rum Standard med 2 enkelsängar
Bodde på aug. 2023
Res med vänner
6 recension
4.7/5
Otroligt
Publicerades 22 aug. 2023
Great place right beside water. Clean, well staffed. Would come again.
Översätt
Svar från boendet: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Gästanvändare
Bodde på aug. 2022
Familj
54 recension
3.2/5
Publicerades 6 sep. 2022
second time to stay when we return from Nice. takes a while to await staff to open the parking gate. insufficient parking spaces too.
Översätt
Svar från boendet: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. We regret for your feedback on parking: unfurtunately we are located in an old building in the historical centre, so our parking is on the back of the hotel. To reach it, guests have to walk 100 mts outside, and we understand that if it's raining is not agreable. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Gästanvändare
Rum Standard med dubbelsäng
Bodde på apr. 2024
Ensamresenärer
7 recension
5.0/5
Enastående
Publicerades 20 apr. 2024
Nice hotel
Översätt
Svar från boendet: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Svar från boendet: Dear Zhaoyuku, we are very sorry in reading your review. Our location, 1.5km far form the city center, is well detailed on websitesusually our guests appreciate soundproofing of the windows, and we regret that you did not feedback reception desk in order to solve the matter, moving to another room if necessarywe hoep to wlecome you back in future, giving you a better experience, and remainbest regardsIlariaHOLIDAY INN GENOA CITY
La habitación muy amplia y cómoda. La atención del personal fue excelente y el desayuno buffet era muy completo. Muy buen lugar para descansar.
Översätt
Svar från boendet: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Markus
Rum Standard med dubbelsäng
Bodde på mars 2024
Par
51 recension
5.0/5
Enastående
Publicerades 25 maj 2024
Gutes Preis-Leistungs-Verhältnis für ein Hotel in Genua. Frühstück war gut!
Översätt
Svar från boendet: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Sergey
Rum Standard med dubbelsäng
Bodde på okt. 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 16 okt. 2023
Быстрое заселение, отличное расположение прямо напротив круизного терминала. Номер большой, чистый,удобная кровать, есть чайник в номере
Översätt
Svar från boendet: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management