Sky Retreat Genting Highlands

To be upgraded to Wyndham Ion majestic instead of what I had booked for. The room is spacious, have a balcony, just the problem is the bathroom door can't open from inside, must someone open from outside once close it. Overall is good, if you are want to relax only very suggest this place.

Loved my stay in the hotel. The view of the hills & the lake was breathtaking. The food was very tasty in their restaurant.

The reception counter is a bit hard to find. You need to take the elevator from the shop area to the 7th floor (you will see a pool and a playground). After that, walk across a bridge-like path towards Tower 3. You will see tower 3 elevator—take it down to the G floor, and the reception counter will be on that level. In short, reception counter at the G floor of Tower 3.

The good: The room was overall clean and the toilet was clean too. The water pressure in the shower is decently strong. Fresh sheets and pillow cases were provided, and the pillows did not stink like in many other hotels. The location is great (an 8-minute slow drive from First World Hotel), the check-in staff was friendly and so nice, and the wi-fi was fast. There's free parking (You will have to take the lift from the parking building to the 7th floor, then walk over to the tower you're living in, then take the lift in that tower to the floor you're staying in). Also, they provide complimentary bedroom slippers, shower gel/shampoo, soap, toothbrush/paste, vanity kit and razor. They have convenience stores and a few restaurants in the complex, so you won't go hungry and you can always buy your necessities just a few steps from your room. The bad: The toilet door was creaking terribly, waking up your roommates when you go to the toilet in the middle of the night. The floor was very clean but also rather slippery from the floor detergent used. The water leaks out from the shower cubicle when bathing, so put your floor mat further away from the door when bathing so it doesn't get wet (same distance as the toilet bowl). The hot water does not run continuously - if you have a fantastic super hot shower for 15 to 20 minutes, the water will become cool and you'll have to wait another 20 minutes before the hot water tank heats up and you can have another fantastic super hot shower. And the pump that supplies water to the tap in the room sink makes a horribly loud sound whenever you switch it on and off. Conclusion: I paid less than RM100 to stay in this room so I think it's definitely value for money. Love the location - it's higher than the Genting theme park area, cold and misty. Will come back again next time.

Not a bad hotel ! It's very cosy just a lack of eating place .. you need to pay 7 RM per pax to go to the top to eat. Other than that it is a good place to stay There is also of house keeping they came at 10pm trying to keep the place clean

Thanks for upgrade our stay to Wyndham Ion Majestic, the hotel was great, wish to enjoy the heated pool next visit