Resorts World Genting - Resort Hotel recensioner

The hotel room is clean. I have a beautiful view from the hotel room.

We got free cable car tix but there was little problem when we wanted to use it. The cable car staff said that they could'nt find my name, but after we showed them the voucher from Hotel, it was fine.

The checkin was confusing initially. They asked for tourism tax which I know I already prepaid for, but anyways, still paid for it so can already checkin. I forgot to claim the skyway tickets as part of the package which should have been handed to me in the first place

It was a last min booking but we manage to get 1 room.. the service is great, the prople working here is also great. Great location, all within the area.

Good location, but the hotel is a bit oldies. Need to upgrade the interior. Room size is big so nice.

Genting Resort Hotel exceeded all my expectations! The staff were exceptionally friendly and helpful, always going the extra mile to ensure a comfortable stay. The rooms were a standout feature – spacious, impeccably clean, and thoughtfully designed to cater to guests’ needs. From the moment I checked in, I felt warmly welcomed and well taken care of. The serene atmosphere and excellent amenities added to the overall experience, making it a perfect getaway. Whether you’re here for relaxation or adventure, this hotel truly delivers. I highly recommend it to anyone looking for a memorable and pleasant stay in the area.

Wonderful place

Nice and big room, near to many restaurants, Will be back again

Reception was not able to find our booking and we waited almost half hour to check in. Hotel staff (Shini) gave sarcastic look when she couldnt find the booking.  On 2nd day, we were asked to check out when we booked 2 nights. The booking was messed up either by hotel or trip.com. Overall bad experience

Love the house keeping . Ahmad anis have been great and he is friendly and cleans up our rooms real quick and fast too

Great hotel near casino n amusement Center and food area . Suggested

I had to pay 5RM for early check in and 6Rm for sustainable fees. Despite after they told us Abel to check in at 3pm but the room is still not ready . Overall , good experience .

Spacious room with 2 beds plenty of space to put your luggage and belongings. Hotel did not provide free parking, but it was relatively cheap even after parking for 2 days.

The last time I visited Genting Highlands Tesort was ＞ 20 years ago. There are lots of changes and improvement. Service was good. Staff was polite and helpful. Environment is clean. Overall we had a pleasant and enjoyable stay!