Swiss-Garden Hotel & Residences, Genting Highlands recensioner
Swiss-Garden Hotel & Residences, Genting Highlands
Windmill Upon Hills, Jalan Permai, Genting Highlands, Pahang, 69000, MalaysiaVisa hotellinformation
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Gästrecensioner
4.2/5
Mycket bra
1466 recension
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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.0
Service4.1
Renlighet4.3
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Alla recensioner(1466)
Positiva recensioner(1368)
Recensioner med foton/video(533)
Utmärkt läge(150)
Fin utsikt(136)
Utmärkt pool(92)
Stora rum(71)
Utmärkt mat(49)
Utmärkt för familjer(38)
Konstig lukt i rummet(32)
Negativa recensioner(98)
Anonym användare
Rum Deluxe King
Bodde på nov. 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 5 dec. 2024
The location is good.
The service was excellent.
The cleanliness was okay.
The most perfect is the view, Superb!!
Really enjoy my stay here ❤️
Översätt
6/20
Like Travelling always
Premier två sovrum Residence
Bodde på dec. 2024
Familj
9 recension
4.0/5
Mycket bra
Publicerades 20 dec. 2024
Nice location,good view,good breakfast,room size good,have washing machine and refrigerator, can cook , weather can feel cool at night
Room don have fan only air conditioner, living room have fan but no air conditioner
House Water pressure very low,shower and wash hand so difficult
Room smell bad maybe wet weather,tower no clean,bed a bit small is not king size
Overall is good to stay if you come for 1 night
Översätt
6/12
Anonym användare
Executive två sovrum bostad
Bodde på jan. 2025
Familj
2 recension
3.2/5
Publicerades 6 jan. 2025
The location is strategic. near to the restaurants and marts. The room itself is not so clean especially on the bathroom. got yellow stain here & there. Other than that is okay
Översätt
Fariz FR
Deluxe-tvåbäddsrum
Bodde på jan. 2025
Familj
4 recension
3.0/5
Publicerades 2 jan. 2025
Can improve like toilet smell at lobby near elevator.. The way to swimming pool, gym etc. very far & need to pass through the darkness
Översätt
md faz
Premier två sovrum Residence
Bodde på dec. 2024
Familj
4 recension
4.2/5
Mycket bra
Publicerades 3 jan. 2025
Good place for family , nice breakfast alot of variety. Good location price was reasonable. Alot of restaurants and minimart nearby the hotel. NICE VIEW
Översätt
Anonym användare
Rum Deluxe King
Bodde på dec. 2024
Familj
1 recension
3.7/5
Publicerades 4 jan. 2025
Good breakfast, it was refilled pretty fast despite the crowd. Car park is free but limited due to holiday seasons.
Översätt
Polar96
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Res med vänner
4 recension
4.7/5
Otroligt
Publicerades 28 dec. 2024
Great stay at the swiss garden hotel, the room was clean, spacious and comfortable. Excellent service was provided by the hotel staff and swift assistance rendered to issues raised. Hotel breakfast was great and had a wide variety of food, loved the omelette from the egg station. Location was a short drive away from GPO/Awana bus terminal, and there's also a whole row of restaurants nearby within walking distance.
Översätt
K9999 TV
Rum Deluxe King
Bodde på dec. 2024
Par
4 recension
4.2/5
Mycket bra
Publicerades 28 dec. 2024
Good:-
Smooth check-in/out.
Spacious room, neat and tidy
Ordered in-room dining too, 25-30 mins waiting time which is fine for me. GT nasi goreng kampung is nice too.
Bad:-
Oh man the corridor smell. That's not it, also the smell coming from my bathroom drainage. It's so bad. Room abit dusty if you have allergies/sinus pls reconsider.
It's not end there, I went to breakfast and there's a queue which is understandable during festive season but... Suddenly a very strong garbage smell coming from the door (refer as picture) just cut off the vibe. The crowd control from staff is bad, they didn't noticed that some people just cut the queue and they let them in.
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Översätt
Anonym användare
Premier två sovrum Residence
Bodde på nov. 2024
Res med vänner
4 recension
4.0/5
Mycket bra
Publicerades 26 nov. 2024
The only thing i would like to complaint is about their service. Please note i have been here before a couple of times. When i booked the same room as before, this time I have received a different room. I had to go all the way down to the lobby to solve this. I argued with a staff because i knew the room type as i have stayed before. The staff repeatedly said "sorry maam, we are fully booked." Classic reply from a receptionist. Then, a staff name Umi came and settle my issue in less than a minute. She looked backed into the records to find my last stay details. She then proceeded to give me the key card. Whats so difficult? Why are they trying to scam us by giving a smaller room? The next issue is regarding breakfast meal. Since i have booked without a breakfast, i then proceed at the counter to purchase breakfast. The staff told me to go up on level 5 to straight purchase at the restaurant. I went and i found they have increased the price and push the price for RM20 extra. I inquired and asked why is it so pricey than before. The staff told me about some quota system and he told me to go to lobby if i wanted cheaper. I was confused why would they sell a different price for in house guest for the same breakfast meal. I went down again n argued n they told me the same thing, after i showed the previous price and they agreed for me to pay the right amount. Imagine the hassle i have to go through because of their poor service. P/s: thanks to Ms Umi for dealing with the issue in less than a minute.
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Översätt
6/13
Anonym användare
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Par
4 recension
4.0/5
Mycket bra
Publicerades 30 dec. 2024
Quiet place and fast check in . Overall good stay for those looking for a chill vacation
Översätt
Moses Anak
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Res med vänner
6 recension
5.0/5
Enastående
Publicerades 25 nov. 2024
Check in n check out was smooth.Very friendly staff at front desk.Convenient carpark.No rush to take the lift may be not many guest this time.Had great time at the pool.Breakfast was good.Room was clean.Nice view of Genting Highlands.
Översätt
Anonym användare
Rum Deluxe King
Bodde på dec. 2024
Par
3 recension
4.5/5
Utmärkt
Publicerades 1 jan. 2025
Overall is good. My stay is fabulous, the services are well done.
Översätt
K.U.
Rum Deluxe King
Bodde på nov. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 4 nov. 2024
Hotel is excellent. Pool facilities on the rooftop are great. Free shuttle services to and from awana skyway cable car are available, but grab is also reasonably cheap.
Översätt
Nurul
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 29 okt. 2024
I love the place. Easy access to find food stall and drug store. During our stay the weather was so so good. Very breezy and windy. They have heated pool and functional sauna which is very nice. Would love to come again.
Översätt
Pearlyn
Premier två sovrum Residence
Bodde på okt. 2024
Familj
7 recension
4.0/5
Mycket bra
Publicerades 28 okt. 2024
The location of the hotel is strategic as it was so easy to find variety of food/convenient stores in such short distances. The elevators were fast even though there are 35 floors so we didn’t have to wait so long to enter to them.