7Stonez Suites GEO38 Genting Highlands

Quick check in and checkout process, overall clean place, good view of Genting Highlands with access to standard condo facilities. Had a complaint of non working kettle, called and informed multiple times but no action taken.

DIRTY SOOO DIRTY, skip this hotel, toilet smell terrible

Customer services good many food easy to find

Always love here food can get easily here. Shops and restaurants are surrounding.

There are a few thing need to be improved. Maybe the management can consider to change to smart tv. As there is no netflix/youtube. And the tv always show no signal. And there is broken window knob..Yes it is near to restaurant but whoever come with family on the weekend, the restaurant waiting hour is about 40-60 minutes to get food and if it raining, is hard to get parking and traffic was crowd. Please standby your own food for family who travel with kid. There is no food delivery service by grab/panda. Check in/out process is fast. Instruction is clear. No water dispenser (coway/cuckoo).kettle provided to boil water. Basic Cutlery (only for two pax)

A short stay at this residence suites and this was my second time staying together with my family. The overall experience was somewhat considered ‘so so’ but a few areas require to be fine tune, maintained and given attention to. The bed sheet has the dirty stain on it, the bath room water basin is clogged,, hot water supply seems to be slow (as my daughter and I forced to take cold water shower), no TV program even though the TV is functioning with Athena cable attached and some rooms are a little dusty.