Resorts World Awana

The best of awana resort hotel because the pool open until midnight. So my kids can enjoy the heated pool at night. The facilities are top notched and many activities for my kids. The room is very spacious can accomodate 6pax.

I love my room. I got a room with a balcony, and I can see Genting's beautiful view from my room. The TV screen is huge, and I get to watch my MLBB sports tournament on youtube before the M2M concert. The hotel employees are very friendly and helpful. More importantly they provide free shuttle bus service.

Pros: - Free shuttle bus provided to Awana Sky Station (wait at Platform 1) - Family friendly with pools, gym facilities, large hotel lobby space with some board games (I think?) and pool tables - Spacious room Cons: - The toilet had many ants crawling on the floor along the door - Rooms look old and dirty (a corner was filled with saw dust that we had to call housekeeping to clean it the moment we checked in). Not sure if it meant to kill off the ants? But they are very prompt and apologetic about it - The bed was noisy if you flipped and tossed - Netflix on TV cannot be accessed - The shuttle bus frequency is at every hour - They no longer provide free Cable Car Tickets unlike what you might have seen on Social Media

is very bad experience this round stay in Awana hotel. They did not clean the bed probably and also the floor... somehow find ant on the bed and floor. Was very disappointed.

This is my 2nd time staying in Resort World Awana. Love the nature that surrounds the hotel. The breakfast is still very good. There is FREE shuttle bus every hour to premium outlet and u cab also take cable car to the Genting Sky world. There is RM5 flat charged for the carpark at Awana now. There are still construction going on hopefully will complete soon.

Overall I can give 80%. Location quite nice, helpful and appreciated for the shuttle bus arrangements as per schedule. The escalators are crowded due to high season, this point can be understood. But inside the room there is no hair dryer and shower gel. We stayed 2 nights at the hotel and no top up those things until the check out date. Another one is that waiting time at the hotel restaurant, spent over 30mins and the food came cold already. I don't know if they forgot to bring our table or not.