Citadines Connect Georgetown Penang

Location is great. But I feel it lacks other amenities of the same cost. But overall great experience.

Location is very convenient to everywhere. Room is big and cozy. Staff all very friendly and attentive. Free coffee 24/7.

Citadines Connect Georgetown Penang is a great place to stay with a fantastic location in the heart of Georgetown. There are many restaurants nearby, making it easy to explore local food. The rooms are clean and comfortable, and the rooftop pool is a nice touch. The staff is friendly and helpful. However, breakfast could be better, and parking is limited. Overall, it’s a good choice for a stay in Penang.

It’s our first time staying here with 9yo child. We were given Block B room. Felt welcome by all staffs, always greet us with smile. Clear & helpful communication. Love the free coffee & simple snack service at the comfortable lobby. Swimming pool is acceptable at block B, could be better if there is someone to watch over as there were some tourist allow their child to go naked in the pool(not sure they pee inside or not). Love the free clean water dispenser service available near the lift. Although Breakfast could be better (omelette doesn’t taste nice), there are some dirty stains in certain parts of the toilet, overall our stay was comfortable & satisfied. Location wise is also consider convenient to many walking distance places, there’s a tourist map available for free at the reception, very helpful & thoughtful. Definitely will consider staying here again in future.

Nice hotel and friendly customer service. Nearby many hawker stalls and malls. Cloth hangers can be improved as it keep falling off when hanging towel.

This is my second stay here despite the multiple options available in the old town of Georgetown. I like the location - central, yet in a smaller street where there is little traffic (light sleepers like me appreciate this, as staying in a renovated shop house often comes with poor sound insulation). The room is of an acceptable size, kept clean, and there is a free water fountain to top up filtered drinking water (bottled water not provided). I opted to have breakfast this time around, and it is frankly disappointing. The nasi lemak rice is not fragrant, and the selection of hot foods, especially the proteins, is wanting. I'd much rather have a hearty local breakfast in one of the kopitiams in Georgetown.