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Verifierade recensioner
Läge och interiör9.2
Bekvämligheter8.2
Service8.7
Renlighet8.8
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Brian Soo Lee Tak
Deluxerum
Bodde på juli 2025
Affärsresenär
8 recension
8.5/10
Mycket bra
Publicerades 27 aug. 2025
Neo plus is a no fuss and situation near to heart of George town this provide a great option for traveller alike.
My stay come with free breakfast and the foods option is very basic but it does provide the convenience for traveller.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your kind review. We’re pleased to know you enjoyed our convenient location near the heart of George Town and found your stay comfortable. We’ve also noted your feedback on the breakfast selection, and we will work towards improving it for a better dining experience.We look forward to welcoming you again on your next visit to Penang.Best regards,The ManagementHotel Neo+ Penang
JoeHuiZoe
Superior-tvåbäddsrum
Bodde på juni 2025
Reser med vänner
6 recension
10/10
Enastående
Publicerades 27 juli 2025
We booked two rooms and had an outstanding experience at this hotel. Although both rooms were the same type (21m²), Room 1615 felt more spacious than Room 1609.
The location is excellent, just a short walk to the night street food market on Lebuh Presgrave, 12 minutes to Cecil Market, and 8 minutes to the 24-hour McDonald's at Birch House.
There’s also a hidden bar, Good Friend Club, less than 100 meters from the hotel entrance, and another one, Magazine 63, about 10 minutes away, across from 1st Avenue Mall. Just 2 minutes away is GAMA Supermarket, which includes a small pharmacy and bakery—very convenient for anything you need. 5 min away from Komtar also. Opposite hotel is the Hin Bus Depot.
The rooms were clean and the air conditioning worked well. However, the bathroom exhaust fan was quite loud (though manageable if turned off after use), and the room lighting was a bit dim—adding a floor or table lamp would be helpful. The water heater took about 3 minutes to produce hot water, which could be improved to reduce water waste. Soundproofing wasn’t the best, as I could hear the neighboring shower, but it wasn’t a major issue for me.
The hotel has a gym and swimming pool @ roof top level-25, though we didn’t have time to use them. The facilities well-maintained.
Overall, we had a great stay. The staff and security were friendly and welcoming. Keep up the great work and continue maintaining the cleanliness and service standards!
This hotel tends to get fully booked quickly. If you want to book this Hotel, please plan and book early
Will stay again when I go Penang next time.
Översätt
6/13
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Michelle
Deluxerum
Bodde på juni 2025
Reser med vänner
2 recension
10/10
Enastående
Publicerades 20 juli 2025
The room is Clean and quick check in. Very spacious room. Overall it is very convenient and walking distance to the famous Weekend Market Hin Bus Depot, 888 Hokkien Mee restaurant, Good Friend Bojio is just opposite hotel for a late evening drink. Grab is very fast and efficient in Penang (my first time by flight) save a lot of my time for parking and traffic jam. Highly recommend this hotel
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Yoyo CH
Superior-tvåbäddsrum
Bodde på juni 2025
Ensamresenär
13 recension
10/10
Enastående
Publicerades 13 juli 2025
Excellent location with various eateries in walking distance. Free parking for travellers who drive there, just park your car and walk around to avoid busy traffic.
Room was clean. Sound insulation wasn’t good enough, can hear neighbouring rooms turning on tap or people walking at corridors.
Specifically love the water dispenser at each floor, convenient enough to get hot water and as an effort to reduce single use plastic bottles.
Value for the money.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Sonbird Au
Superior-dubbelrum
Bodde på maj 2025
Familj
5 recension
9.5/10
Otroligt
Publicerades 30 juni 2025
Hotel is fine, near good night market. And easy to get bus to go everywhere. Nice, the hotel security man is very nice and helpful.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Ivycfh
Deluxerum
Bodde på maj 2025
Par
2 recension
8.0/10
Mycket bra
Publicerades 29 juni 2025
Location is great , walking distance to the famous hawkers night stall, free parking lots at building carparks, quite clean and new. Very satisfying
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Seeyan0202
Superior-dubbelrum
Bodde på maj 2025
Affärsresenär
3 recension
4.0/10
Publicerades 26 juni 2025
Checked in late after working hours and was informed that there’s only 1 room left for the room type I booked. Next to lift but whatever, however the rooms condition were disappointing. Hair clumps in toilet, stained bedsheets, paint ripping off the furniture and wardrobes that can’t close properly…
They offered a free upgrade, bigger room. But the condition of the rooms were just big. Walls are thin, middle of the night got woken up by the sound of next room showering and also using sink.
Asked for a spoon to eat my dinner and was informed that the hotel doesn’t provide utensils despite having a breakfast area, had to buy one time used utensils at the nearby mini market
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your experience with us. We sincerely apologize for any discomfort you encountered during your stay.Your feedback is invaluable to us, and we have taken note of your concerns to ensure improvements are made. We strive to provide excellent service to all our guests, and we regret that we fell short on this occasion.We appreciate your patience and understanding, and we hope to have the opportunity to restore your faith in our services during your next visit.Best regards,The ManagementHotel Neo+ Penang
KAI CHEE
Superior-tvåbäddsrum
Bodde på maj 2025
Affärsresenär
2 recension
8.0/10
Mycket bra
Publicerades 5 juni 2025
Always my choice of hotel when I travel to Penang. Value for money. Great location. 5 minutes walking distance to the famous Deen Nasi Kandar restaurant.
Just opposite the Penang No 1 cocktail bars (Backdoor Bodega & Good Friends)
Översätt
6/11
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Anonym användare
Superior-dubbelrum
Bodde på maj 2025
Par
1 recension
10/10
Enastående
Publicerades 18 juni 2025
I was surprised at how clean and tidy my hotel room was, like a brand new hotel that opened not long ago. Not to mention the cleanliness and tidiness of the entire hotel. The staff there, both the front desk attendants and the cleaners, were very polite and smiled when talking to customers. Keep up the good work! Hopefully it will be as good as I experienced when I come back again!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
K M MAKID HASAN
Familjerum
Bodde på maj 2025
Par
14 recension
9.0/10
Utmärkt
Publicerades 11 juni 2025
Very Good Location & Service. I was stay with my family, and my daughter & son like the hotel very much.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Pui Hung
Superior-dubbelrum
Bodde på maj 2025
Ensamresenär
6 recension
9.0/10
Utmärkt
Publicerades 9 juni 2025
Location just nice, 10mins walking distance to famous penang food.
Note: Hotel did not provide water bottle but has coway water dispenser.
New transport option in penang: rapid on demand. Download kummute to try.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Jennifer Eu
Superior-dubbelrum
Bodde på juli 2025
Reser med vänner
3 recension
9.0/10
Utmärkt
Publicerades 8 aug. 2025
Location is convenient and affordable price, friendly staff
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
MILLY
Superior-tvåbäddsrum
Bodde på apr. 2025
Par
6 recension
10/10
Enastående
Publicerades 18 maj 2025
1) Reception is so nice, good service and introduce the breakfast time and swimming pool opening schedule and the very high floor 25/f fo the swimming pool.
2) Room is very CLEAN and the view is very good to see the seaside and the old style building.
3) Breakfast is many different types of foods, drinks, and CLEAN foods WITHOUT any insects in the food.
4) gym room and restaurant on the 2/f.
5) small store have some food and drinks and medicine and snacks at the 1 /f and the restaurant at the 1/f and 2/f.
6) Location is near the top of 光大大厦 KOMTAR and near the CAT bus stop NO. 9 <9號巴士站>;
ALL images is very good.
Översätt
6/8
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Muhammad Sulhan
Superior-dubbelrum
Bodde på apr. 2025
Affärsresenär
1 recension
10/10
Enastående
Publicerades 17 maj 2025
Town. Easy to go by walking distance. Room nuce n clean. Food also great.. Will repeat again staying here
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely,Hotel Neo+ Penang
Gästanvändare
Superior-tvåbäddsrum
Bodde på apr. 2025
Reser med vänner
24 recension
5.0/10
Publicerades 17 maj 2025
I booked 2 Superior rooms.
The tv channels has poor connection. The single beds were too small for adult. I don’t feel comfortable sleeping on it.
The rooms were small though it has good view. We booked for 3 nights but decided to check out after our 1st night stay. We were not comfortable with the bed.
Recommended to booked for deluxe room if you are mind with room space.
The breakfast buffet were fairly good. We enjoyed the crispy egg toast. It was delicious. Location is good to try for many eateries.
Will not repeat this hotel again.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your experience. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will work as a team to improve our service. We hope to have the chance to provide you with a better experience in the future.Best regards,The ManagementHotel Neo+ Penang