Magazine Vista Hotel Managed By The Ascott Limited recensioner
Magazine Vista Hotel Managed By The Ascott Limited
No 237-L2, 239-L2, 241-L2, 243-L2, Jalan Magazine, George Town, Penang, 10300, MalaysiaVisa hotellinformation
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1 natt
Gästrecensioner
8.4/10
Mycket bra
10 recension
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Verifierade recensioner
Läge och interiör8.4
Bekvämligheter8.4
Service8.4
Renlighet8.4
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Alla recensioner(10)
Positiva recensioner(8)
Recensioner med foton/video(5)
Negativa recensioner(2)
Ake Thanarat
2 BEDROOM CLASSIC 237
Bodde på maj 2025
Reser med vänner
15 recension
10/10
Enastående
Publicerades 13 juni 2025
In the center of penang town. . You can go anywhere from this hotel
Översätt
Svar från boendet: Hi Ake Thanarat. Thank you for your positive feedback and glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available.Look forward to your return stay in future. The Management.
Candy LSS
3 BEDROOM 241
Bodde på mars 2024
Reser med vänner
1 recension
10/10
Enastående
Publicerades 10 apr. 2024
Fantastic stay. Clean and huge 3 bedroom + 2 toilets
Has a total of 4 Queen bed and 1 single bed.
Fitted with a kitchen with filtered water from the tap, fridge, stove and microwave.
Daily cleaning.
Cons
Hotel is at level 2 of shophouse, no lift. Need to climb stairs.
No hotel lobby.
U would need to inform hotel in advance arrival timing for the staff to wait for u outside your room. Else u can call them when u reach. Takes abt 2 mins for staff to walk over. Make sure u have autoroaming!
Översätt
Svar från boendet: We’re so grateful that you took the time to share positive review about us.It’s our pleasure to serve you and we look forward to your future stay with us.Kind Regards Grace Wong Revenue Manager
KangWen
2 BEDROOM CLASSIC 237
Bodde på maj 2024
Reser med vänner
1 recension
8.5/10
Mycket bra
Publicerades 3 juni 2024
Amazingly located in the center of Georgetown, but was a bit difficult to locate the lobby. As it is not at under the shophouses, luckily bumped into the staff who just happen to be walking towards the rooms.
Översätt
Svar från boendet: Dear M/M Kang Wen,Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well.Kind Regards Grace Wong Revenue Manager
SohBelinda
3 BEDROOM 241
Bodde på maj 2023
Familj
3 recension
6.5/10
Publicerades 23 juni 2023
Location is fantastic. Near to the GAMA mall. It provides Netflix, toothbrush, slippers, etc... Room configuration: (1) King Bed (2) 1 Queen 1 Sgl (3) 2 Queens. Spacious with living room and a big kitchen equipped with kettle, microwave, washer cum dryer and fridge.
However, its cleanliness was in doubt. We stayed in the bedroom with ensuite toilet. The room smelled, so we had to leave the door open throughout the night. On top of that, our bed also smelled quite badly. The shower screen moved out of its alignment and it does look dangerous.
Upon arrival, they gave us a card and stated wifi password and next day check out date.
1. Wifi Password was wrong
2. Check out date was also wrong
Whatsapped them, they provided a new password and confirmed my check out date is 2 days later.
Come next day, we couldn't enter the apartment as pin number for the lock was not valid anymore. So the whole group of elderly and children got to wait for someone to come and reset the pin. Asked what went wrong, they simply said system error. No apologies given.
I couldn't change hotel midway too as I had paid for 2 nights and moving 4 elderly + 3 children to another hotel at the last minute during June school holiday is no joke.
While the minor inconveniences were resolved eventually, I do not think I will stay here again as cleanliness and safe amenities are important to me.
Översätt
Svar från boendet: Warmest Greetings from Penang Hotel Collection! Thank you for your review and staying with us recently. We apologize for the inconvenience caused during your stay , we indeed take your feedback seriously as it serves to be part of our continuous effort to improve further and constantly provide better service to all valued guests. We hope to have the pleasure of welcoming you back in the near future.Best regards, Grace WongPHC Hotel Team
Svar från boendet: Hi Sir/Madam. Thank you for sharing your experience! We're delighted to hear that you enjoyed our cozy and modern interior set within our heritage architecture. Providing great service is always our top priority, and we're thrilled that it enhanced your stay. We look forward to welcoming you back soon! The Management.
Svar från boendet: Warmest Greetings from Penang Hotel Collection! Thank you for your review. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. Best regards, Grace WongPHC Hotel Team
Svar från boendet: Warmest Greetings from Penang Hotel Collection! Thank you for your review. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. Best regards, Grace WongPHC Hotel Team
jonnar954
Bodde på feb. 2025
Familj
2.0/10
Publicerades 8 mars 2025
There is almost nothing good to say about this ”Hotel”. I tried to contact the Hotel several times before we arrived. No one answered to me. I also tried to change my booking because of the emergency in the family and contacted Hotel, but Magazine Vista Hotel only wanted the money. They answered 1,5 week after my contact. Now after check out i saw that Hotel charged my credit card much more that the booking amount + taxes were. Please if you want to keep safe and secure your money, don’t book this Hotel. It is a scam!! The apartment it NOT very safe either. There is no reseption or anything. The door of the apartment is facing a busy street. Not secure at all. No staff and no one answers to you. Apartment is big but you can not sleep on the other bedroom because its facing the noisy street. Sheets had several stains so we did not feel very confortable to sleep on those dirty sheets.
Översätt
Svar från boendet: Hi Jonnar. Kindly allow us to investigate this matter, and we will get back to you as soon as possible. We appreciate your understanding and look forward to welcoming you. The Management.
Gästanvändare
Bodde på juni 2023
Annat
6.0/10
Publicerades 16 juli 2023
We decided to book this place because of its location. It’s very central to Penang Rd, grocery stores, malls and bust station. Staff was very nice. Hotel was very accommodating when I had an issue with my check in date. I’m grateful for their help and co-operation. However, this location is very noisy. The two front rooms are directly facing Jalan Magazine, and it’s 24 hours of traffic non-stop. If you can sleep through anything. Great. Not for light sleepers. The 3rd room faces the back of the unit and was much quieter. Unit was clean, but could have been cleaned in more detailed better. Dust and some funky smell towels when we arrived. Also, daily house keeping only meant changing towels, replenishing toilet paper. I thought they would at least clean the floors of hair and dust. Or even clean the bathrooms. Overall, the staff try hard to make your stay comfortable BUT for myself I would have preferred if they cleaned better.
Översätt
Gästanvändare
Bodde på jan. 2023
Annat
6.0/10
Publicerades 9 feb. 2023
There was no on site staff so we had to call and wait about 10 minutes before the staff came to check us in. The premises were an entire upper floor apartment and were huge and spacious. Good value in terms of space. The premises were very clean as well. Service staff was polite and helpful. Location is good as it is near a mall and many eateries. However there were some minor blips. Access to the premises is given through a passcode with no card or key. Hence it felt a little unsafe. Initially, the fridge wasnt working and the smoke detector beeped. These were fixed rather efficiently. However the safe wasnt working and could not be fixed while we were there. The premises were right above a major main road hence traffic sounds can be heard faintly throughout the day and night.