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Verifierade recensioner
Läge och interiör8.5
Bekvämligheter8.0
Service8.0
Renlighet8.6
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Alla recensioner(26)
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Utmärkt vistelse!(8)
Utmärkta rum(7)
Utmärkt läge(7)
För högljutt(4)
Negativa recensioner(2)
Karta
1 sovrum
Bodde på feb. 2025
Familj
6 recension
7.0/10
Publicerades 9 apr. 2025
Hotel looks a bit dirty and need renovation
Not as good as the first time i went there
Översätt
Svar från boendet: Hi Karta. Thank you for taking the time to share your stay experience. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. We would like to assure you that these are isolated cases and are not indicative of our usual service standards. We do hope you will give us another opportunity to change the impression you have of us. Once again, thank you for your valued patronage. We look forward to welcoming you back soon for a further improved stay experience. Yours sincerely The Management.
Matty M.
1 BEDROOM CLUB
Bodde på jan. 2025
Familj
6 recension
9.0/10
Utmärkt
Publicerades 6 feb. 2025
very large room with a kitchen inside the room. clean and nice view from the room.
Översätt
Svar från boendet: Hi Matty. Thank you for your positive feedback and glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available.Look forward to your return stay in future. The Management.
Mettatoallbeings
1 sovrum
Bodde på juni 2024
Affärsresenärer
58 recension
7.5/10
Publicerades 1 aug. 2024
Friendly and helpful staffs. Spacious and clean room.
Översätt
Svar från boendet: Dear M/M Metta ,Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards ,Grace Wong PHC Hotels
Cherrypics
1 sovrum
Bodde på mars 2024
Par
4 recension
9.5/10
Otroligt
Publicerades 11 maj 2024
A clean, cosy and modern room on top of a row of heritage shophouses, comes with an equipped kitchen, a dining table and sofa couch. The washing machine is a plus! Location is great as walkable to many Michelin-recommended eateries. Can be rather noisy at night when cars passed by.
Översätt
Svar från boendet: Warmest Greetings from Penang Hotel Collection! Thank you for your review. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. Best regards, Grace WongPHC Hotel Team
Kuan Wai
1 BEDROOM CLUB
Bodde på aug. 2024
Familj
7 recension
9.0/10
Utmärkt
Publicerades 7 sep. 2024
Washing machine , fridge , microwave , iron … basics were met, room condition acceptable. Please note that the kitchen door cannot lock properly that leads to balcony. Location is good.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards , Grace Wong PHC Hotels
Gästanvändare
1 sovrum
Bodde på mars 2025
Affärsresenärer
2 recension
9.5/10
Otroligt
Publicerades 27 apr. 2025
Great service from all the staff
Översätt
Svar från boendet: hi Sir/Madam. Thank you for taking your time to share your experience. We are glad to know that you enjoyed your experience with us in Penang and your feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back soon. The Management.
Rafidah
1 sovrum
Bodde på sep. 2023
Par
1 recension
10.0/10
Enastående
Publicerades 23 okt. 2023
Great location! Lotsa great food down the streets and it is just a stone throw away! The hotel reception Irfan checked us in. He was nice, humble and pleasant. Same goes to the rest of the reception and housekeeping staff. Clean, doesn’t have any funny smell including the fridge and washing machine. Water pressure is good too!!! Overall, we had a great 5 nights stay at this hotel. 👍🏼
Översätt
Svar från boendet: Warmest Greetings from Penang Hotel Collection!Thank you for staying at PHC Hotels and taking your time writing us a review. Glad to hear that you are having a pleasant stay recently. Indeed we will continue to make an improvement and provide the best services to all of our valued customer. We hope there is a pleasure on welcoming you back again next time.Kind Regards Grace Wong Revenue Manager
QQ47
1 BEDROOM CLUB
Bodde på mars 2025
Familj
19 recension
10.0/10
Enastående
Publicerades 13 apr. 2025
Location is good
Översätt
Svar från boendet: Hi Sir/Madam. Thank you so much for your kind words! We're thrilled to hear that you enjoyed our hotel's interior and cleanliness. We strive to provide a top-notch experience for all our guests, and your recommendation means a lot to us. We hope to welcome you back soon for another fantastic stay! The Management.
Visaghan
1 sovrum
Bodde på dec. 2023
Familj
11 recension
8.0/10
Mycket bra
Publicerades 23 jan. 2024
Very spacious and a good place. Comfortable beds with plenty basic amenities.
Översätt
Svar från boendet: We are delighted to hear that you had an enjoyable experience during your recent stay at PHC Hotels. Thank you for choosing to stay with us and we hope to welcome you back again in future.Kind Regards Grace Wong Revenue Manager
Anonym användare
1 sovrum
Bodde på okt. 2022
Familj
15 recension
10.0/10
Enastående
Publicerades 8 dec. 2022
A nice and clean Appartment in a central Location. You can reach everything you need with a few Minutes walk. Helpful Staff as well. Opposite is a Food Stall which plays Loud Music until Midnight, with a baby sometimes annoying. Otherwise a good Option. The Bakery nearby is a must try.
Översätt
Svar från boendet: Warmest Greetings from Penang Hotel Collection! Thank you for your review. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. Best regards, Grace WongPHC Hotel Team
Gästanvändare
1 sovrum
Bodde på apr. 2024
Familj
7 recension
8.0/10
Mycket bra
Publicerades 26 maj 2024
Great hotel
Översätt
Svar från boendet: Dear M/M , Thank you so much for choosing PHC Hotels ! Our team works tirelessly to ensure that every guest feels welcomed and comfortable, and it means the world to us to hear that our efforts are paying off. Your kind words truly motivate us to continue providing exceptional hospitality to each and every guest and with this in mind, we can't wait to welcome you back again. Till then, best wishes.Kind Regards Grace Wong Revenue Manager
Gästanvändare
Bodde på okt. 2022
Familj
1 recension
10.0/10
Enastående
Publicerades 8 dec. 2022
Super spacious and clean. There is daily house keeping too. Kitchenette is awesome
Översätt
Svar från boendet: Warmest Greetings from Penang Hotel Collection! Thank you for spending your holiday with us, we’re delighted that you had a great stay. Thank you once again for your glowing review and we look forward to welcoming you back to PHC Hotels.Kind regards, Grace WongPHC Hotel Team
Mani rambo
Bodde på okt. 2022
Res med vänner
10 recension
7.0/10
Publicerades 13 nov. 2022
nsad was cancel my trip, hope to stay for my next trip
Översätt
Svar från boendet: HI Mani rambo,Thank you for your message. We're sorry to hear about the change in your plans, but we look forward to welcoming you on your next trip. Safe travels, and see you soon!Best regards,The Management
Svar från boendet: Hi Sir/Madam. I'm sorry to hear about the noise disturbances you experienced during your stay. Our team strives to ensure a peaceful environment for all our guests, and we sincerely apologize for any inconvenience caused by the street noise. Your feedback is valuable, and we'll do our best to address this issue to enhance the quality of our guests' experiences in the future. Thank you for bringing this to our attention. The Management.
Svar från boendet: Hi Sir/Madam, Thank you for sharing your recent stay experience with us. Please accept my sincere apology for the inconvenience caused during your stay with us. We take our guests’ comments seriously and discuss them with the departmental heads’ concern for room improvement. Once again, thank you for staying with us and we look forward to welcoming you back allowing us another opportunity to serve you better. The Management