Ropewalk Piazza Hotel by PHC

Good hotel with good room layout. Convenient. Highly recommend.

Location was very near all chulia street, penang road and many other street food. The place was clean but there was room for improvement for ventilation in the bedrooms. The air in the bedrooms felt stuffy late at night. We had to keep the doors open as the air in the living room was fresher. Room service was quite troublesome as we had to text them multiple times. Gratefully, the staff were polite and able to fulfill our requests. Will book again with friends or family.

I found this hotel which has provided 2 bedrooms near downtown Penang. The location is convenient, the hotel doesn't have an elevator, it needs to use a staircase to the upstairs bedrooms. It has 2 bedrooms and 1 living room, very suitable for families. No facilities like a swimming pool and gym.

The room is great! I love it! The location is convenient, near the town Centre where lots of food stalls there. Contact the front desk mainly by WhatsApp, they reply quickly. But for check in, you need to wait as there’s no staff stand by in the lobby. It’s better if you could call in advance to shorten the waiting time.

Staying at this hotel with my family of 2 childrens, location is great as it is close to everywhere. Few draw back about this hotel: 1. Quality of linen and towel is very poor 2. Cleanliness of the carpet and bathroom need to be better 3. A/C system is not good, although it provided cold air but not easy to control the temperature and wind 4. Staircase is very narrow, make it not easy when you bring two large luggages and no one helping you. 5. Although they have TV but when I turned-on the TV it did not show the program and I failed after so many tries to find the sources

Is very good

The rooms are spacious, the location is perfect for two to three nights in Georgetown, and I would highly recommend others to stay there as well. Best all around deal.

We have booked this hotel through trip.com. I can say this is the best hotel in Penang at Georgetown. Everything is quite near to hotel. Only we had the problem with reception . We had to call their mobile if we needed anything.

The hotel in heritage area and difficult to find a parking lot. But there have a lot of food courts and shopping mall in that area. For the room soundproofing is poor and the bed sheets have smell musty. No staff on duty at the front desk 24 hours a day.