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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter3.7
Service3.8
Renlighet3.8
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Negativa recensioner(87)
Jeff
Superior-rum i kingsize
Bodde på nov. 2024
Par
1 recension
1.0/5
Publicerades 29 dec. 2024
Genuinely the worst hotel I have ever been to. The hotel is shabby and dated. The rooms are smelly, damp and in need of a huge refurbishment. Lastly, the horrible excuse for a human on reception is nothing short of a slimy, lying little weasel who I would not trust if he told me the time. Do not hand this man your money or your trust, he is a disgusting liar with the morals of a street rat.
Översätt
Gästanvändare
Superior-rum i kingsize
Bodde på nov. 2024
Ensamresenärer
1 recension
3.0/5
Publicerades 22 dec. 2024
Location and breakfast good. Staff good too. Room smells bad, curtains smell like mold, pillows inside are dirty and smell bad. Window lock was broken and they sent maintenance guy who did lousy job and still broken after he left, when I pointed out aircon so dirty he just reached out to the vents with his hand and remove the obvious dust. Also sink is clogged.
Not recommended because there are other hotels with good location, breakfast and cleaner.
Översätt
weweaja
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Familj
10 recension
4.7/5
Otroligt
Publicerades 30 dec. 2024
Near street food. Many times book here always satisfy. Near hospital and public transportation. Pharmachy
Översätt
Gästanvändare
Superior-tvåbäddsrum
Bodde på okt. 2024
Ensamresenärer
3 recension
4.2/5
Mycket bra
Publicerades 23 nov. 2024
Hotel is a well-located accommodation option in Georgetown, strategically situated near key attractions, including Komtar and 1st Avenue Shopping Mall, making it easy for guests to explore the vibrant local culture and cuisine. Numerous food stalls and restaurants are within walking distance, providing plenty of dining options for guests who wish to experience.
Rooms are modern with air conditioned, free stable Wi Fi internet connection and private parking, room cleanliness needing improvement.
Översätt
ummi mawaddah
Superior-rum i kingsize
Bodde på sep. 2024
Familj
10 recension
4.2/5
Mycket bra
Publicerades 3 nov. 2024
This hotel is rigjt at the heart of the city. Just walking distance to go for dinner. The room is quite spacious for the price we paid. The room and environment also clean. Tq
Översätt
Zaidah Siti
Superior-tvåbäddsrum
Bodde på sep. 2024
Par
173 recension
3.5/5
Publicerades 29 okt. 2024
The hotel location at Lorong Minta, George Town Penang. The room is clean and tidy. Air-conditioning is cold. Staff hotel is friendly and helpful. Parking provided by the hotel in front the Hotel but limited .
Översätt
Asfanadia
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Res med vänner
5 recension
4.0/5
Mycket bra
Publicerades 10 dec. 2024
everything is good ,clean,staff is very good…bfast sedapp
Översätt
Gästanvändare
Superior-tvåbäddsrum
Bodde på nov. 2024
Affärsresenärer
15 recension
5.0/5
Enastående
Publicerades 10 dec. 2024
Good service , nice staff
Översätt
Gästanvändare
Superior-rum
Bodde på juni 2024
Affärsresenärer
4 recension
3.7/5
Publicerades 11 juli 2024
- The hotel room was clean and well maintained
- The room space feel comfortable and spacious
- However, there was a sense of insecurity or unease, though the specific reasons for this feeling was unclear.
Översätt
Svar från boendet: Greetings from Hotel Sentral Georgetown!Thank you for sharing your detailed review. We’re glad to hear that you found the room clean, well-maintained, and spacious.We’re sorry to hear that you felt a sense of unease during your stay, even though the reasons were unclear. Please know that guest comfort and safety are our top priorities. If there’s anything specific that caused concern, we’d appreciate your feedback so we can address it and improve our services.We hope to welcome you back for an even better experience in the future!Warm regards,Hotel Operation Manager
Gästanvändare
Superior-tvåbäddsrum
Bodde på dec. 2024
Ensamresenärer
1 recension
2.7/5
Publicerades 3 jan. 2025
I celled to the Hotel for Postpone the booking the staff (AZRI) already confirmed that can move the booking, When I check-in HE (AZRI) said can not. I need to book again. it very bed Terrible Service. the second time to stay there. it not return any move
Översätt
Anonym användare
Superior-rum
Bodde på maj 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 3 juli 2024
I booked a standard superior room, but the staff upgraded to a deluxe room for us is good. Room are just like a standard room not much difference and not a large room. The washroom is very small and narrow, and the window films are broken.
Översätt
Svar från boendet: Dear Sir/ Ms,Greetings from Hotel Sentral Georgetown!Thank you for sharing your feedback. We’re glad to hear that you appreciated the room upgrade. However, we regret that the size of the room and washroom, as well as the condition of the window, did not meet your expectations. Your comments have been shared with our team, and we will work to improve these areas.We hope to welcome you back for a better experience in the future.Warm regards,Hotel Operation Manager
itswanzack
Deluxerum
Bodde på nov. 2024
Res med vänner
2 recension
2.2/5
Publicerades 23 dec. 2024
The air conditioning was too hot, and I requested a room change 20 minutes after checking in due to it not functioning properly, but my request was denied. The room's cleanliness was mediocre. The only thing I can give good review is they provide breakfast with the price you get.
Översätt
AisyahSiti
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Familj
2 recension
3.7/5
Publicerades 21 dec. 2024
Room clean. Toilet sink cannot open water a lot at once as it can make it clog. Iron located at outside. Easy access to nearby famous attraction by car.
Översätt
Gästanvändare
Superior-tvåbäddsrum
Bodde på dec. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 5 jan. 2025
the hotel was vsry nice and clean.. i like to stay and my child also was enjoy the stay ..tq
Översätt
Muhamad Zaki AG
Superior-rum
Bodde på maj 2024
Familj
1 recension
3.7/5
Publicerades 8 juni 2024
Need to improve on cleanliness as cleaner sapu sampah masuk bawah katil
Lepas panggil, baru org dtg bersihkan
Breakfast, makanan baru topup sejuk..patut panaskan dulu ni nak panaskan dlm tray hidang, mmg dokle..berebut amik dah
Teh tarik sedap.
Översätt
Svar från boendet: Greetings from Hotel Sentral Georgetown!Thank you for your valuable feedback regarding the cleanliness and breakfast service. We sincerely apologize for the oversight in maintaining the cleanliness standards and the temperature of the food. Your comments have been noted, and we will address these issues with our team to ensure that we improve our services. We're glad to hear you enjoyed the Teh Tarik!Thank you.Warm regards,Hotel Operation ManagerHotel Sentral Georgetown