Seven Terraces recensioner

nice heritage building. is a good exprience. very spacious room with large living area, toilet and loft bed area.

Tranquil, pleasant environment. The staffs were helpful, polite.

Very nicely remodeled venue. At the restaurant, good service, good food, but they serve Nescafé! Omg. The worst coffee - except for maybe Folgers.

Book this hotel due to recommendation but found it extremely unacceptable compare to my normal travelling hotels. Upon arrival receptionist was unfriendly & business like. Size of the suites are big but too many steep stairs to climb to the bedroom not suitable for aged or handicap. Flooring was in bad condition most area in the sitting room area bulge up one can tripped easily if unaware, Hotel tried to cover up with foot mat but not helpful. We found the room spooky with dark antique furnitures which makes the room even darker & uncomfortable. Unfortunately I’ve paid for the 3 nights & hotel not willing to refund the 2 nights fee even if we had spent 1 night there. This hotel has great potential but needs to upgrade its current condition. Breakfast selection not great, we prefer to eat out although room rate includes breakfast.

It is all about heritage and antiques. The suite is big, the staff are very friendly, the library or lounging area with pool view is amazing. The environment are so calming..will stay here again.

Superb stay at seven terraces, everything was amazing from the moment we booked, the rooms are unique and decorated to the highest of standards, the building is stunning like staying in a museum. We had the privilege of attending a private dinner at the owners home which in itself was a veritable treat. Having stayed at the Blue Mansion also, I can honestly say this was the better of the two experiences

Room is huge and clean, quiet

Very special Vintage hotel love the experience!

All the staff at the hotel was very welcoming and kind! We really enjoyed our stay.

Good location love the ambience staff at counter is helpful and friendly thumbs-up

The best hotel ever had in penang!

進門就眼前一亮，由七間老房子改造而成，一樓的感情餐廳也很有味道，有一種年代穿越的感覺，地理位置也很棒，服務很熱情！

這是我住過的最臟的酒店，沒有之一。地板上、傢俱上都是厚厚的灰塵，應該是很久沒有打掃過了。沙發套都已經發黑了。提供的不知道是什麼灌裝水，難喝。下午茶的點心是從一個很大的臟兮兮的馬夾袋裡掏出來的，茶具也沒洗乾淨。床上鋪的毯子一抖都是毛塵，讓我們都過敏了。衞生間裏也有一股怪味道。本來是訂了四晚，到了第三晚實在受不了了，和酒店方提出要提前退房並退一天房費，前台答覆説第二天早上酒店經理會和我們見面溝通一下。第二天早上到了約定時間我們去問前台，結果説經理要開會不來了，也不同意退一天房費，實在是太欺負人了！衹好和攜程聯繫，説明情況，攜程又和酒店溝通了一下，酒店仍然態度惡劣，我們堅持提前退房，最後攜程提出由攜程補償我們一天房費的80%，感謝攜程。這家店建議大家不要再踩雷了！

來了檳城，住了三家酒店，七間是最好的一間，最有風格，也是最安靜的一間，自帶的餐廳也是米其林，非常感謝攜程的客服，幫忙預訂米其林，還幫忙延時到13點