Ascott Gurney Penang

Ascott Gurney Penang recensioner

Ascott Gurney Penang

18, Gurney Dr, George Town, Penang, 10250, MalaysiaVisa hotellinformation
Ascott Gurney Penang
Ascott Gurney PenangAscott Gurney PenangAscott Gurney Penang
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Gästrecensioner

9.3/10
Utmärkt
635 recension
Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.2
Service9.2
Renlighet9.4
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Alla recensioner(635)
Positiva recensioner(625)
Recensioner med foton/video(216)
Stora rum(85)
Fin havsutsikt(80)
Utmärkt pool(55)
Utsökt frukost(51)
Praktiskt för shopping(35)
Utmärkt för barn(32)
Har en infinitypool(18)
Nära stranden(12)
Negativa recensioner(10)
Gästanvändare
Studio Deluxe King City View
Bodde på mars 2025
Par
1 recension
9.0/10
Utmärkt
Publicerades 30 apr. 2025
They made it extra special since I was there during my birthday so it was a business trip with pleasure. It was so nice of them to go extra mile. They even allowed me to extend or late check out appreciate really their consideration  Thank you
Översätt
Svar från boendet: Dear Guest, Thank you so much for your kind words! We're truly delighted to hear that your birthday stay was made extra special and that our team could add a personal touch to your business trip. Your appreciation means a lot to us, and we're glad the late check-out made your stay more comfortable. We hope to welcome you back again soon — for business or pleasure!Marcus Sin, Guest Service Manager
Mr.Chew
Studio Deluxe King City View
Bodde på feb. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 31 mars 2025
This hotel has a great location, convenient transportation, and complete surrounding facilities. The room is spacious and bright, the design is modern and simple, and the details are full of taste. The overall cost performance is super high, highly recommended!
Översätt
Svar från boendet: Dear Mr Chew, Thank you for your fantastic review! We're so glad to hear that you enjoyed our great location, convenient transportation, and the surrounding facilities. It’s wonderful that you found the room spacious, bright, and tastefully designed. We truly appreciate your kind recommendation and look forward to welcoming you back for another great stay!Marcus Sin, Guest Service Manager
Claudine Lau
Studio Deluxe King City View
Bodde på feb. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 18 apr. 2025
Beautiful well appointed room and with the 3M water filter couldn’t be more practical, comfy, clean and lovely bathroom fitted w rain shower and his and hers — superbly spacious and close to all the major highlights in the area ! Perfection.
Översätt
Svar från boendet: Dear ClaudineThank you so much for your fantastic feedback! We're delighted to hear you loved the beautifully appointed room and found the 3M water filter practical and convenient. It’s great to know you enjoyed the comfort, cleanliness, and especially the spacious bathroom with rain shower and his-and-hers amenities.We’re also glad our location made it easy for you to explore the best of the area. Your kind words truly mean a lot to us, and we can’t wait to welcome you back to Ascott Gurney Penang for another perfect stay!Marcus Sin, Guest Service Manager
August
Studio Premier King City View
Bodde på mars 2025
Par
4 recension
10.0/10
Enastående
Publicerades 4 maj 2025
One of the best 5 hotel in Georgetown. Will choose this hotel again when come to Penang travel.
Översätt
Svar från boendet: Dear August, Thank you for the wonderful compliment! We're honored to be one of your top choices in Georgetown and truly appreciate your support. We look forward to welcoming you back to Ascott Gurney Penang on your next trip to Penang!Marcus Sin, Guest Service Manager
Gästanvändare
Studio Deluxe Twin City View
Bodde på feb. 2025
Ensamresenärer
45 recension
10.0/10
Enastående
Publicerades 3 mars 2025
Had a wonderful experience yet again at Ascott. We'll appointed rooms, lovely infinity pool and great accessibility make this a good choice. Above and beyond everything else, the service from Mr Yau was immaculate. Felt like a home away from home. Thank you Mr Yau!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your perfect rating and for choosing Ascott Gurney Penang once again! We’re delighted to hear that you had another wonderful experience with us. It’s great to know that you enjoyed our well-appointed rooms, infinity pool, and convenient location.Your kind words about Yau’s service mean a lot to us. We will be sure to share your appreciation with him—it will surely make his day! We’re so glad that we could provide you with a home-away-from-home experience, and we look forward to welcoming you back again soon.Best regards,Serena | Assistant Residence Manager
yew fei
Studio Premier King City View
Bodde på jan. 2025
Familj
4 recension
10.0/10
Enastående
Publicerades 6 feb. 2025
Very nice place to stay. You can get cooked food at Marriott which is next door. Free shuttle is available. See picture.
Översätt
Svar från boendet: Dear Yew Fei,Thank you for your perfect rating and for sharing your experience! We're delighted to hear that you had a great stay and appreciated our complimentary shuttle service. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful visit!Best regards,Serena | Assistant Residence Manager
WKK08
Studio Deluxe Twin City View
Bodde på feb. 2025
Familj
8 recension
10.0/10
Enastående
Publicerades 16 mars 2025
Spacious room with a kitchen. Location is very good and convenient.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your perfect rating and kind words! We’re delighted that you enjoyed our spacious room with a kitchen and found our location convenient. Your positive feedback means a lot to us, and we look forward to welcoming you back for another great stay.Best regards,Serena | Assistant Residence Manager
Lee Emisonn
Studio Premier King City View
Bodde på dec. 2024
Familj
5 recension
9.0/10
Utmärkt
Publicerades 25 feb. 2025
Clean room and high class. The location is very good to access most of the tourist attractions. Walking distance to famous hawker with Seaview.
Översätt
Svar från boendet: Dear Lee Emisonn,Thank you for sharing your review! We’re delighted to hear that you enjoyed the clean and high-class room, as well as our prime location with easy access to tourist attractions and famous hawker spots by the sea.We appreciate your feedback on the amenities and service, and we will continue to improve to ensure an even better experience for your next visit. We hope to welcome you back soon!Best regards,Serena | Assistant Residence Manager
Jia Lin Kalyn
1 Bedroom Executive Sea View
Bodde på dec. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 20 jan. 2025
Totally enjoyed our stay here! Our room is facing the sea and the bed is comfortable! It is just a stone throw away from the promenade where we can have a stroll there.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your fantastic review and for giving us a perfect score! We’re delighted to hear that you thoroughly enjoyed your stay with us.It’s wonderful to know that you found the room comfortable and loved the beautiful sea view. Gurney bay is indeed a lovely spot for a relaxing stroll, and we’re glad you had the chance to enjoy it.Your kind words about our surroundings, amenities, cleanliness, and service mean a lot to us. It motivates our team to continue delivering exceptional experiences for all our guests.We look forward to welcoming you back for another memorable stay soon. Best regards, Serena | Assistant Residence Manager
Suejap
Studio Deluxe Twin City View
Bodde på dec. 2024
Res med vänner
9 recension
10.0/10
Enastående
Publicerades 6 feb. 2025
Room is quite big and with kitchenette and drinking water tap. And good view, facing the sea.
Översätt
Svar från boendet: Dear Suejap,Thank you for your perfect rating and for sharing your experience with us! We're delighted that you enjoyed the spacious room, kitchenette, and convenient drinking water tap. It’s wonderful to know that you also appreciated the beautiful sea view.We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay!Best regards,Serena | Assistant Residence Manager
Fiona Yoke Ping
Studio Premier King City View
Bodde på nov. 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 5 jan. 2025
Loved my stay! We were soooo happy to be upgraded to a room with a view that was sooooo spacious! Stayed there for four nights over nye and had a great view of the fireworks!! My only complaint would be that there isn’t a Nespresso coffee machine in the room (which is a surprise given that most hotels now offer them) nor do they provide cotton wool (isn’t that also a basic provision?). Do note that the hotel doesn’t provide complimentary bottled water either, and only tap with filtered water… however I did appreciate them giving out mint water/ pandan bluepea water in the afternoon for guests (wished that it’s all day long!) at the lobby.
Översätt
6/11
Svar från boendet: Dear Fiona, Thank you for sharing your feedback and for choosing to stay at Ascott Gurney Penang during the New Year’s Eve celebrations. We’re happy to hear you enjoyed your spacious room. We appreciate your comments on the in-room amenities. While we aim to provide a sustainable experience with filtered water instead of bottled water, we understand the appeal of having a Nespresso machine and cotton wool as part of the provisions. Your suggestions will be shared with our team for consideration as we continue to enhance our guest experience.Thank you again for your thoughtful feedback, and we hope to welcome you back for another wonderful stay in the future!Best regards, Serena Chau | Assistant Residence Manager
GHhhh
Studio Deluxe King City View
Bodde på dec. 2024
Par
10 recension
8.5/10
Mycket bra
Publicerades 14 jan. 2025
Hotel is spanking new. Reception did not explain much about the hotel. Breakfast was so-so. Only the fresh salad was super.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We're delighted that you found the hotel’s surroundings and cleanliness to your satisfaction and appreciated the fresh salad at breakfast.We sincerely apologize for the lack of explanation at reception and will address this with our team to ensure every guest receives a warm and informative welcome. Your comment about breakfast has been noted, and we’ll review our offerings to enhance the overall dining experience.We value your input and look forward to the opportunity to welcome you back and provide a more seamless and enjoyable stay.Best regards, Serena Chau | Assistant Residence Manager
Yan Nee
Studio Deluxe King City View
Bodde på feb. 2025
Familj
5 recension
10.0/10
Enastående
Publicerades 26 mars 2025
clean, friendly staffs, good service and great view
Översätt
Svar från boendet: Dear Yan Nee, Thank you for your kind review! We're thrilled to hear that you enjoyed the clean accommodations, friendly staff, great service, and beautiful view. We look forward to welcoming you back for another wonderful stay!Marcus Sin, Guest Service Manager
travel_addict
Studio Premier King City View
Bodde på nov. 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 31 dec. 2024
It was a fantastic stay for my family. Very spacious and 10 - 15 mins drive to George Town main attractions. There is a playground opposite to the hotel. Only 8 mins walk to coco Island food market which is very clean.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for sharing your experience with us! We are delighted to hear that your family had a fantastic stay and that you appreciated the spacious accommodations and convenient location near George Town’s main attractions.It’s great to know that the nearby playground and the short walk to the clean and vibrant Coco Island food market added to your experience. We’re always happy to hear about the little details that make our guests’ stays more enjoyable.We look forward to welcoming you and your family back to Ascott Gurney Penang for another memorable visit!Best regards, Serena Chau | Assistant Residence Manager
FlyingNoodles
Studio Deluxe King City View
Bodde på nov. 2024
Familj
20 recension
10.0/10
Enastående
Publicerades 19 dec. 2024
A beautiful new hotel with spacious rooms offering stunning ocean views. Conveniently located opposite Gurney Walk, perfect for a leisurely stroll. The property features gorgeous landscaping and serves a delicious breakfast. The only downside is the slightly slow check-in process.
Översätt
Svar från boendet: Dear FlyingNoodles, Thank you for your wonderful review! We’re so happy to hear that you enjoyed the spacious rooms, stunning ocean views, and the convenient location near Gurney Walk. We're also glad you appreciated the landscaping and breakfast offerings. We sincerely apologize for the slow check-in process and will work on improving this to ensure a smoother experience for future guests. We hope to welcome you back soon for another great stay!Marcus Sin, Guest Service Manager