Grand Coastal Hotel

I booked a deluxe room, I was surprised that the room did not have a microwave, and it was a bit small to be called a deluxe room. The thing is, by 9 am every day for one full week, renovation began with noise right outside my door, not cool. When checking out, there was an outstanding bill for room service that I did not order. When the front desk showed me the signature, it was not mine, they fixed the problem, but this should have never happened. The drivers, Raj and Romel are completely amazing drivers with awesome personalities. I belive that I should have been informed about the renovations and noise at 9 am to have the choice to cancel my reservation or to keep it. Overall, the experience was good, so I gave a 3 star for the hotel and 5 stars for the customer service and drivers.

This staff here at GCH are excellent, from our pick up drive Romel to Hussein who tirelessly drove us place to place for my brothers wedding. David took care to make sure we were always looked after in the main dining hall. Although the GCH is not fancy, it is clean, comfortable, lovely food and staff that exceed expectation.

So the property js beautiful for me …. I just didnt like the construction in the morning waking me up … towel quality could better ; room could be cleaned better alot of dust and stain on sheets … staff excllent Kevin overnight mama joyce and levi perfect staff… Defintely will go back

Breakfast is not included with stay . They failed to mention online that you have to make a deposit of $50 USD per night ON ARRIVAL.

Breakfast expensive, bathroom needs deep cleaning, room very dated, need new set of linenns

The room was clean and nice, food was very good , Romel was really helpful and accommodated us in dropping us to the mall, picking up food ,goimg into town and the airport, which was greatly appreciated.