Tru by Hilton Georgetown

We stayed here for 4 nights in a King bedroom. While Tru is an intermediate hotel category, Hilton should not attach it's name to it. Like most Hiltons the hotel was clean and the bed comfortable but that is where the good part ends. The rooms are TINY with no hangers, no closets, no dressers. Forget about unpacking. There are shelves for suitcases. The bed frames are too big for the beds and if you see guests in the lobby with band aids on their shins that is because the rooms are so small you whack your shins on the bed frames. This room is too small for 2 adults and the only chair you get is an uncomfortable desk chair. I understand the "vibe" is Millennials and families traveling for youth sports but that is OK if the rooms were better. They clean rooms upon request but had to ask twice for a room clean. The staff is very friendly but are not hospitality workers and not engaged. It is summer so we paid and avg rate of $220 per night which is a very bad value for the hotel. Hilton is smart as there are no other decent hotels if you need to be in Georgetown (like we did) so they can charge high rates.

The hallways are miserably hot..I’m sure there is a reason but I so with others while waiting for elevators and everyone was talking about how hot the hallways were

Staff very polite, helpful and friendly!! Very clean room. We were on 3rd floor and room above us very noisey; heard all their footsteps. Close to highway so you can hear the traffic, trucks leaving early in the morning, and dogs barking in the hallways.

I was really surprised on how minimalistic the rooms were. There is only one chair which was a desk chair, so one of us had to sit on the bed no type of furniture other than a shelf that you could put your clothes on our first room, the blind fell off the window and changed us to another room

Room was very dirty. The chair at the small table could have been the dirtiest thing I’ve ever seen in a hotel. We did our “bed bug” check and thank God didn’t see them but dear lord they need to dust/vacuum around the mattresses.

rooms were small. breakfast was decent with something for everyone. walk to jd schmuckers was 5 mins. nice place,but local barflys every night