MainStay Suites Georgetown Lexington North

Front desk was friendly but not a lot of staff availability to ask questions or to refill food and coffee at breakfast. The room had a bad odour, the wifi wasn't working and the shower wasn't working. The floors and carpets looked dirty in the room and in hotel halls and lobby. The toilet made the loudest flush that made every one of our family jump every time😆 Let's just say this wasn't our best hotel experience.

This is the worst hotel me and my family have ever stayed in. We booked our room two weeks ahead of time and paid for everything through *******. We got there late one evening after driving all day, and checked in to a room that wasnt clean. We told the lady at the front desk the room wasnt cleaned, and we had to wait over an hour for them to clean it. We went back to our room and it STILL wasnt clean. The Tv was broken when we got there, and we had to wait for the maintenence guy the next day to come install a new one. More of our time lost. The room wasnt stocked with the necessary linens and toiletries. The shower head didnt work in the one bathroom. The staff was a really sketchy group of people. Didnt feel safe staying there with our kids. And to top it all off ive got my bank dealing with fraudulent charges from them on my credit card for $500 . Do yourselves a favor, dont go to the mainstay suites in georgetown, ky. Or any.

Our room was excellent and clean. Bed and pillows were very comfortable. Our room had everything we needed; full size fridge, microwave, toaster, coffee pot, dishwasher, sink, and even a hot plate. Our WiFi was not working properly but the TV did have live channels. The kids enjoyed the pool and breakfast was good too, with several options. We could hear kids running in the room above us but it wasn’t bad. Would definitely stay again.