Gästanvändare
4 oktober 2024
I recently stayed at the Ramada Jackson’s Point, and it was one of the worst hotel experiences I’ve ever had. The room was filthy, with multiple bugs in both the room and the bed. There was a disgusting odor that made it hard to stay inside, and to make matters worse, the drywall was unfinished, with patches that hadn’t even been sanded or painted. I was so disgusted by the condition of the room that I seriously considered sleeping in my car. The pool, which was advertised as part of the hotel’s amenities, was completely closed without any notice. This false advertising was extremely disappointing. When I raised these issues with the hotel staff, they were completely unhelpful and refused to offer any refund or compensation. I later escalated my complaint to corporate, and shockingly, my case was closed and marked as spam without any resolution or follow-up. I don’t usually leave reviews like this, but I feel compelled to warn others. For the price I paid, I expected much better. This hotel is in such poor condition that it should be shut down or undergo major renovations. I strongly recommend avoiding this place.
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