Mercure Johannesburg Bedfordview Hotel foton

I had the worst experience in this hotel the manager said he doesn’t trust my payment. I used trip.com and refused to check me in even though I showed him the receipt and reference number. I waited in the reception for an hour because he doesn’t trust my payment. He think it’s a scam. He has a bad attitude. I booked a one bedroom and he checked me on a 2bedroom and the neighbors next to my place were making noise, I couldn’t sleep. The place is dirty with dead ants on the floor. I had to look for my own room nobody accompanied me on a rainy day. The worst experience of my life😡😡😡😡😡

I always feel at home here , the location is ideal , the mall is across the road, it’s safe and the meals are world class

Lovely and clean , excellent service