Petit Palace Tamarises

Terrible hotel attitude, got scammed by the receptionist who confirmed all the details of the room by phone and during the checking said otherwise and even offered another hotel to accommodate my family with prices 4 times higher . Terrible terrible customer service and experience.. stay away from this hotel for your safety

There is a lot of good things to be said about this hotel. Location is great, outside of Bilbao but still only 20 minutes drive into the city. Modern and clean. Room to the front are definitely favourable, as in the back you have no views. Room and bathrooms are not overly big, but sufficient. Adina at reception was very nice and helpful. Breakfast was ok, staff was lovely. The aircon started to smell really bad during the night, so we had to turn it off. But Adina brought us a fan that we used the following night. There are restaurants, bars, etc...within walking distance. The beach across the road is lovely. On Saturday night there is very loud music from a bar just up the road. Quite unpleasant. You can book a car park but it's quite expensive. You will find parking nearby.

Breakfast in the hotel was very good and fresh Always happy and lovely smile enya yisela was the waitress - everything very clean and well presented