Hotel-Restaurant Horizon ATH-Lessines

The hotel, standard, clean, food was edible but not fantastic. Safe was not working in our room, went to reception to be told that nothing could be done as the guy who sorts them is off. So couldn't put passports in there. The hotel is basic, think premier inn but comfortable. A very random Santa head was hanging from the ceiling in the corridor, this was quite scary tbh. The whole floor or rooms got locked out their room at a very long and tiring day in the Christmas markets, everyone had to go downstairs and get the key card fixed. Apparently this also happened the week before to all the rooms as well. I accidentally left my bracelet and necklace on the side of the dressing table with leaving early and getting locked out of our room. They were left in the exact same spot I took them off every night for the 3 nights stay, I called and emailed them but they said nothing was handed in. So clearly the staff kept them or put them in the bin as they definitely got left in the room. The necklace and bracelet had no financial value as they were only cheap but my recently deceased mum gave them to me,so this is very upsetting and disappointing.

Beautiful hotel, beds are very comfortable, room is clean, service is excellent. We had trouble with the tv, within 5 minutes there was somebody to fix it. Location is easy to find nearby Pairi Daiza. One minus point the breakfast could be better, scrambled eggs were not so good even the jam could be better and there were a lot of empty plates.

Stayed 4 nights on a Leger holidays battlefield tour. The rooms were good. Quite large with a safe, Fridge, Kettle, hairdryer, Air conditioning, Iron and ironing board. Nice bath with rain shower and hand attachment. Handy water dispenser on ground and 3rd floors. Staff all appeared under pressure and I would imagine this is down to staff shortages. Receptionist doubles as the bar person. We understand that there is only one chef and as the night wore on (When we ate there) they were running out of items and we couldn't get a dessert at 9-50pm as the restaurant shuts at 10pm. (All we wanted was an ice cream!) The other downside is the location. Nothing in the near vicinity so if your not very mobile your stuck in the hotel.

A frustrating stay at this hotel. The rooms are good, roughly equivalent to UK Premier Inn, but the room safe was out of order, shower gel bottle empty and we had to get the air con fixed. We were in a coach party visiting 1WW battlefields, as was another school group. The hotel was under staffed, the restaurant could not cope with the number of people, resulting in long waits for food and a limited menu. The barman also covered reception, resulting in long waits for a drink when he was checking in guests. They need extra staff when accepting bookings for two coach parties.

A wonderful, friendly hotel with welcoming staff and loads of parking. Our room was clean, light and everything in working order, although we failed to find any TV channels in English. Good comfortable beds and quiet outside so two good nights sleep. The restaurant provided a substantial buffet breakfast with loads of choices, both hot and cold, and we ate there one evening. That meal was most enjoyable, well cooked and tasty, but perhaps a slightly larger choice from the menu would have been nice. All in all a great stay at a very nice hotel.

We went to this hotel as our base for a battlefield tour. The staff are fantastic and all of them speak at least some English. The bar offers a great selection of beers and spirits and the restaurant has a great menu. The hotel is located on the edge of an industrial estate and is a bit out of the way but if you do not mind this it is a great place to stay.