Hellenia Yachting Hotel & Spa

A stylish hotel, in a fabulous location! We could see Mt Etna from this gorgeous hotel. Parking was free. From the time we arrived until the time we left, we could not fault it. I highly recommend this really beautiful hotel.

環境好，酒店靚，早餐可以，可惜酒店暖氣系統壞咗，全日29度以上，又焗又熱，我覺得佢那麼靚的酒店應該可以做好啲

So, having read the reviews we had mixed feelings on entering the property. Reception was good, staff friendly, but not helpful when we wanted to keep our room an extra hour or two at the end of our stay. No currency exchange at the front desk which was a first for us. Room was large and clean but very basic, we had booked a deluxe room. Did get a fantastic sea view. Maid service was fine. Bathroom was like an obstacle course, having to climb over the bidet to get to the shower. Very basic amenities, shower and shampoo in big bottles, nothing else not even a nail file. Breakfast was poor, great croissants, but powdered scrambled eggs, cold, then the usual European meats, cheese, salad etc. we stayed 11 days and not one thing changed. Powdered juice from a machine, terrible coffee from a machine. There was fresh fruit and yoghurts, so an extra mark for that. Pool and beach area ok, but if you want a parasol you will have to go to the beach, there are none around the pool. Hotel in general outside of reception needs some work, lots of cracked walls and plaster falling out. Had a good holiday, wouldn’t say don’t go, just temper your expectations. It is not a 4 star, perhaps a 3.5 or even a 3.

Location was great right on the beach, recommend a massage on the beach, pool area also great, breakfast was fine, reception staff the most miserable I’ve encountered, half the time couldn’t be bothered to look up, this is the nosiest hotel I’ve stayed up mainly due to the door system needs a good push to open so you can hear this on all levels, marble floors when everyone is checking in and out and for some reason the people above scraped furniture across the floor, we booked through EasyJet holidays, shame as it has great potential

Hotel needs some tlc on the exterior and pool area. Room was nice with lovely big walk in shower. Free WiFi, indoor safe and air conditioning. Not enough storage for clothes and we had 4 hangers for 3 ladies! I had taken some and asked the cleaner for more. There are some nice restaurants across the road which were reasonably priced. Hotel is handy for the bus station to Taormina and just €1.50 each way. Breakfast was OK not lots of choice but adequate although the fruit juice was too sweet! Some of the reception staff were very rude! Especially the man who looked like Gru! My daughter and I were going to check out the spa and him and another man shouted at us saying no! No explanation so I asked the young man on reception who was very nice and he said it was closed for refurbishment. I said maybe they should have a sign up. The young girl on the bar at night was lovely and looked after us even remembering our order. OK for a 3 night break but wouldn't stay here again.

This hotel was booked for us by our travel company and then I read the reviews. We started to get a bit concerned by the negative reviews but on our arrival we were pleasantly surprised. The hotel was lovely, bright and airy, obviously some of the external could do with some maintenance but the inside was gorgeous. The staff were very helpful and friendly and our room was superb with a lovely walk in shower. Also tea and coffee facilities but fresh milk had to be obtained from the bar. The dining room was large and very bright but did get a bit noisy when full. I thought the breakfast had an adequate selection and our evening meal was plentiful with the staff very obliging if you had a food allergy. You must bear in mind that we are staying in a hotel in a foreign country so accept that things are not going to be the same as at home and why should the staff be expected to speak our language when we cant be bothered to lean theirs. The area is a bit remote but has a good selection of restaurants plus a short walk takes you to the port where there is more to choose from. My wife used the pool on a couple of occasions plus we were right on the beach for a dip in the sea or a walk.