Hotel de Pergola

房間很小，衞生乾淨，早餐品種豐富，車就停在酒店後面的露天停車場，很方便，check in, check out在機器上完成很方便

名宿性質的

The staff were not much knowledgeable. We are tourists who visit the place from different countries who know nothing of the place. It was stated that the place offers bikes / boats on rent. We tried asking one of the staff there and they knew nothing of the services. The check in is automated and we have to communicate over chat for knowing about the details about room and services. There is no front desk reception available. The checkout time was 10:00 and when we asked a staff, we were told that it was 11:00 (it is my mistake also, I could have asked the chat service or could have checked the details). But at the location, from a staff, we were told this info), and based on that we made our plan to visit the nearby areas. We reached the property at 10:10 and to out amazement, we found that we could not enter the room as it has number lock and we were locked outside. Since there is no front desk, we communicated over chat and were told that our check out time had passed and that is why we are locked outside. I offered to pay one more day's money since our luggage was locked inside to which they agreed - over chat. Since we were told that we can use the room for one more day, we went on site seeing and reached the property by 11:45 so that we can take our luggage and leave on the bus at 12:15. We made the payment for one more day at the auto check in machine as agreed earlier and were about to enter the room. Before entering, we were surprised to see our luggage kept outside the room. We contacted the customer care again and demanded the money back as we did not need the room. We paid since our luggage was inside the room. But they threw our luggage outside and all of this happened due to their staff's misinformation only. We haven't used our room at all. We tried all sorts of ways to convince them to refund our money, to which they denied. The room and food were good, but this horrible experience make us rate the property poor.

Even though the price is cheap, breakfast is very nice. I love the lady who helped me in hotel restaurant. she is cheerful and I will stay there again. The hotel is located just beside the canal bank. we can hire boat near hotel.

We stayed for an evening to explore Giethoorn along our road trip through the Netherlands. Our room was relatively small, but provided enough space and included a Waldo out patio. Dinner was included with the price of our room and was very nice. The hotel is conveniently located by the main parking area and about a 10-15 minute walk to the main canals of Giethoorn. Overall, the price and all features was a great value; probably one of the better values we found in the Netherlands!

Leider kann ich keine gute Bewertung abgeben. Bei Ankunft bekamen wir ein sehr kleines Zimmer im Erdgeschoss. Dort war es sehr dunkel und roch sehr modrig. Da es dort keine Rezeption gab, war es schwierig sich bei jemandem zu beschweren. Gott sei Dank fanden wir dann eine sehr hilfsbereite Reinigungskraft, die uns dann ein anderes Zimmer zur Verfügung stellte. Dort gab es dann leider ein Problem mit der PIN an der Tür. Dies wurde dann aber auch geklärt. Das Zimmer selbst war nicht sehr groß, Matratzen aus Schaumstoff und sehr weich. Für den Preis hätte man etwas besseres erwartet. Abends ging plötzlich der Strim weg. Da niemand zu erreichen war mussten wir das innen liegende Badezimmer bis zum nächsten Morgen im Dunkeln benutzen. Erst gegen 9 Uhr wurde das Problem behoben. Frühstück war sehr gut. Leider war es im Restaurant sehr kalt. Jedes Mal wenn die Türen geöffnet wurden, ging ein kalter Luftzug durchs Restaurant. Kostenloser Parkplatz vor dem Hotel war ein positiver Aspekt.