Home2 Suites by Hilton Gilbert

Stayed one night, had an excellent experience. Located among several car dealerships and other hotels and ample parking in a well-lit lot, felt safe even with a late check in. Check in and out was smooth and friendly. Hotel and room were clean. While the suite was on the smaller side, still enough space to store luggage and still have an adequate living space. A real plus was having two desk surfaces and a nested rolling table for working and storage. Kitchenette also included a small standard refrigerator rather than the typical mini fridge. Beds were comfortable and room was quiet, and had a good night's sleep. Free hot breakfast had a few more selections than the typical hotel breakfast. Overall excellent stay, would return.

Our basketball team from California had a tournament in Mesa, AZ this weekend and one of the parents recommended staying at this hotel. It ended up being about 15 minutes away from our gym, but it was a great decision. Pros: Friendly staff Free breakfast and it's good Nice rooms Gave us rollaway bed Prompt service Small hotel which is not bad Great location near everything in Gilbert Cons: Had a toilet leak but they were great and resolved it the next morning I can't say enough great things about the entire staff at Home 2 Suites and to be honest I might start saying at all Home2 Suites because I had a great time and loved the location and that goes for our 8-9 families that stayed there as well.

When doing an extended stay and trying Home 2 Suites for the very first time, I was overall impressed for the value vs cost. The pros: -Rooms are like little studio apartments (this location; some locations have one-bedroom suites). There is a fold-out sofa and ottoman. Some locations offer only queen beds, some offer only kings, some offer both (this location I believe offers both bed-types and then of course there are also double suites with two beds.) -Good breakfast! -they are cat and dog friendly but there is a fee (likely for cleaning) -they DO clean the carpets in between stays. I saw the maintenance man with a carpet machine a few times (this is more than I can say for a Hampton I stayed at previously) -semi-full kitchen. There are utensils, plates, cookware, and they have a fridge bigger than a mini size fridge, but not a full-size fridge. There is a dishwasher and a full size microwave. It is not a full kitchen however as there is no cooktop but I believe I have heard some say you can borrow an induction cooktop from guest services. -This particular location has LG 42" hdtv's with DirecTV. You can swivel the tv to aim toward the bed or the living area. -ironing board and closet space to hang shirts -hanging divider for privacy though this appears so thin you can see through it -desk area for working and roll-away table which could be used for various tasks Cons: -This location could use some etiquette training for their housekeepers. Many times they seemed to be in their own little world, walking around with headphones and glued to their smart phones in between cleaning rooms. I don't expect them to be my friends, but I found this kind of rude. When a guest is near and stopping on various floors they could at least say hello. To a housekeeper reading this; politeness goes a long way as does cleaning ethic especially if you would like to receive tips. This leads me to my next area to suggest improvement -cleanliness. The property as a whole seems to be decently cared for. The guest registration area outdoors where cars pull up could use a good pressure washing, but the breakfast area/lobby, fitness center/laundry area was kept pretty clean as was the pool and patio area. The rooms could use a little more TLC. Mainly, I found dust in several areas such as on the plate rack, ontop of the microwave and table lamps both next to the bed and sofa. I mentioned this to the manager Kevin (who was a friendly guy) and he communicated it but the maid but she somehow missed it on her initial visit to my room. In fairness she came back and wiped 1/4 of the plate rack and left and at that point I just did it myself with the kitchen sponge and some soapy water. If Hilton prides itself on cleanliness then there is no reason things like this should be missed. Because if dust is missed how can we be sure what else was? The shade to cover the window, though effective at blocking out the Arizona sun, is frankly not a good idea in my opinion. In the

Exceeded my expectations! Clean, spacious room with a kitchen. Breakfast was better than expected. Good location - many shops and a mall near-by. Nice, clean pool. Good value for money. No complaints. Helpful and friendly staff. Price maybe a bit on the high side.

We had a quick trip over Labor Day and needed a place central to where he needed to be. H2S was perfect! Located central to most eateries we were very happy here. Our room was great, comfortable bed, and surprisingly quiet! We rarely heard neighbors which made it even more enjoyable and was able to sleep well as the bed was comfy! All the comforts of home away from home. No complaints, would definitely stay again if in Gilbert. The breakfast options were better than average with different sandwich offerings, frittata, make your own waffles. I didn’t expect much so this was an added perk. Highly recommend.

The hotel was very clean, bed was comfortable, breakfast was easy to navigate, but most of all the staff were kind and hospitable. We had an emergency and the kindness was so appreciated. Highly suggest this hotel.

The room was clean although, the dishes provided were not all clean and the knife provided was all rusted. No restaurant or bar at this hotel, so had to drive to one. The orange print sofa wasn't very comfortable and it looked like something one would get from a thrift store back in the 70's. The refrigerator make a ton of noise.

Pictures do not represent the actual rooms. Beds are low to the ground, bugs in room, room smelled, bedding looked as it was slept on for weeks. Bed cress as led when you sat on it. Would not recommend anyone stay here There’s an excellent Hyatt Place and Hampton on the same block which are much better. Worst experience in years. Checked out right after I saw the terrible room.

Fantastic place to be. Excellent service, everyone was very welcoming with smiles on their faces. Kevin went above and beyond for my family and I. This is the place as it has the kitchenette and enjoyed the pool. We will use this hotel as our home away from home. Thank you Home2 Suites Gilbert.