Hampton Inn & Suites Phoenix East Mesa

The room was clean but needs to update the outlets for the newer iPhones. We were in Arizona for our daughter’s wedding and they were to provide shuttle service to and from the wedding venue. This was pre scheduled many months before the wedding took place. I learned that they took at least one group to the hotel but did not return for another group. My husband and I and others were left to find our own way back! They dropped the ball in service. We were there at the time arranged for pickup but the shuttle was not! What a way to end our memory! I even called the hotel and was told that there was no pickup scheduled for that night!!

Very good. Excellent friendly staff. Clean. The only thing to improve was the beds could be a little softer.

No sleep because of how loud ac unit is Air conditioning kept us awake the entire night. Absolutely no sleep…3rd Hamilton life stayed at like that. Convinced it’s all locations and likely will not use chain of hotels again

Looking at photos online, it looked like there was an indoor pool, and lounge area. Neither were available at this location

The front desk workers were very friendly and accomodating and the hotel shares a parking lot with two other restaurants. Very convenient location for sporting events and sighrseeing.

The desk clerk was very courteous and friendly. We appreciated an early check in after a long drive. We did worry about having a room near the ice machine which seemed a little loud, but not terrible.