Pearl of Trawangan

It was a great stay! The location is perfect, close enough to all the bars and restaurants but just far away to enjoy some peace. The pool closes at 19:00. The breakfast is ala carte. The WiFi is okay. The staff is very friendly. I will recommend this hotel on Gili Trawangan island.

JUST STAY AWAY FROM THIS DISHONEST HOTEL. While the hotel's facilities are adequate and its location offers acceptable proximity to the port, the poor service we experienced did not justify the significantly higher price we paid for a supposedly four-star resort. Specifically, the bidet in our assigned room was not functioning. When we reported this, a front office supervisor named Ute was demonstrably dishonest, claiming that all rooms had non-functional bidets due to a 'western style' and offering more toilet tissue as a solution. This excuse proved false when we checked several other rooms of the same type and found their bidets to be working perfectly. Upon confronting Ute with this discrepancy, she continued to deny her initial statement, offering unreasonable excuses and failing to provide any apology or resolution. It was only after escalating the issue to the Manager on duty that we were finally moved to another room with a functioning bidet. The fact that a HOTEL SUPERVISOR LIED to keep us in a room with a known issue while others were available is unacceptable. Despite the convenient location, I cannot recommend this hotel due to the substandard service and lack of transparency. There are likely other establishments in the area that offer a far superior experience for the price.

Great experience, staff and location was lovely. Easily accessible.

The hotel was located in a great place, pool was nice and loved swim up bar. We had a few issues with our room and found management could’ve dealt with it better. I think I’d chose a different hotel was I to head back to Gili t

Loved the location which was just off the busy part of Gili T. Everything was still within walking distance and we walked with luggage from the harbour to the hotel. The hotel grounds were beautiful … a real oasis on the small island of Gili T. Hotel room abit dated but still acceptable. Definitely recommended.

It was the best nearest beach hotel. All great amenities. I love the part that cycle goes till our room. Beautiful location. Amazing bathrooms. Just one thing, that the swimming pool water was a lot salty. Otherwise all great.