Van der Valk Hotel Gilze-Tilburg

其它都還可以，但是床單明顯不衞生，穿着睡衣都癢，馬上用一次性床單才好。而且隔音不好

房間很大，很乾凈，非常愉快的入住

Despite calling at least 10 times, the calls were consistently disconnected as soon as I began speaking in English or German. This experience made me feel completely unwelcome and is frankly unacceptable. ​I also sent a message via WhatsApp, but have not received a response.

Dirty socks of the previous guest where still in the room and beneath the beds there was trash. The hotel is old and renegades though the age is showing.

Disappointing service at an otherwise trusted hotel brand I've stayed at a number of Van der Valk hotels and have always found them to be lovely — beautiful decor, great facilities, and a consistently reliable experience. They're usually a really solid option and a brand I trust. Unfortunately, the hotel at this particular location was a letdown when it came to service. The front desk was completely unhelpful throughout our stay. Every time we phoned for something — whether it was ice or help with luggage — we were told they don't offer that and we'd need to come down to reception ourselves. We asked about bathrobes to use for the pool and were told we could hire them for €7 each. At the pool, the towels provided were so small they couldn't even wrap around an adult. The bar in the pool area served wine and champagne, but there were no glasses available. When we asked what we were meant to drink out of, the staff just shrugged and said it wasn't their problem. In the room, there were no hooks in the bathroom to hang towels, which was surprisingly inconvenient. The restaurant looked nice but the food was overpriced and average at best. The chicken pasta lacked flavor, and the Asian beef dish was so tough it was hard to cut, let alone eat. At those prices, you expect much better. Overall, while the hotel brand itself is very good, the service and several of the basics at this particular location fell well below.

Modern, clean, comfy beds, we had a room with a spa bath, coffee machine, kettle and water in the room. Can log in to own Netflix account on the TV panel. Free access to spa (3 pools, 1 is shallow for kids), ice-cream corner, works till 10pm. There is bowling on site