Hotel Marinabay Seoul recensioner

From the moment I arrived, the staff was warm, welcoming, and attentive, making me feel valued as a guest. The check-in process was seamless, and I appreciated the personalized touches throughout my stay. The room was immaculate, spacious, and beautifully decorated. The bed was incredibly comfortable, ensuring I had restful nights, and the amenities provided exceeded my expectations. I particularly loved the luxurious bathroom, the stunning city views.

Hotel Marinabay is clean and huge. The amenities are great, and the staff are amazing, especially Danny and Logan. Very friendly! Location is not that close to the middle of Seoul, but the taxi fee is like $20 to go, so it's not that bad, and they will arrange a taxi for you anyway. And if you like shopping, there's a huge outlet 10 mins away on foot, you can shop till you drop.

Rude people working at reception. Guy at front desk refused to call for a taxi. Big hotel yet concierge service not available.

Nice marina view and 10min walking distance from Hyundai outlet mall. 25min from Kintex.

Old, not clean. Bad rooms, not friendly staff. Miles away from everything. Was very very underwhelmed.

There’s plenty to like about this hotel. Great location and gorgeous pools. However, there are two issues that ruined my experience. 1. The front desk doesn’t speak English. For a 4 star hotel next to an airport, this isn’t acceptable. I don’t blame the representatives though. It’s clearly a managerial decision. 2. Everything at the pool costs money. Chairs, beds, lounge chairs. No one uses them because no one wants to pay. It’s insulting. The property is great, but management doesn’t care about basic customer service.

Good happy

Nice hotel, with the view straight to the bay

Near the outlet store and and the breakfast is good

Perfect hotel room for two people, enough room to open two large suitcases. Very quiet and brilliant service

Clean and beautiful

It was relaxing

Great hotel, but a bit far from city centre. Very annoying that the gps could not find it (only the one in Singapore), so I had to type the address manually. However the hotel is new, very clean and has a 24 hour shop for essetials. Very big plus for travellers is the iniversal outlets (UK, european ans US), so no need for adaptors. The staff is very friendly and helpful, free parking available.

the hotel is clean and nice but the guy at the reception spoke very rudely, it was really annoying. and it said the game room closes at 20:00 but when I went at 19:00 it was closed.